can understand the 2 level support issue. For software you get a client who pays 20k & expect support til the end of the world! Another pays 1m & immediately requests for a maintenance contract @ 20% for the same software product! On Fri, Dec 3, 2010 at 12:54 PM, Job Muriuki <muriukin@gmail.com> wrote:
I think they have two levels of customer service. If you are a corporate client you are assigned someone to help you out quickly and you called every other hour asking if you are back on line and I like the service level.
On Fri, Dec 3, 2010 at 12:47 PM, TJ <techie.jovenes@gmail.com> wrote:
.
Arggg! I need to go drink.
Careful dude alcohol control bill is in full force...
-- *./ TJ*
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