can understand the 2 level support issue.<br><br>For software you get a client who pays 20k &amp; expect support til the end of the world!<br><br>Another pays 1m &amp; immediately requests for a maintenance contract @ 20%<br>
<br>for the same software product!<br><br><div class="gmail_quote">On Fri, Dec 3, 2010 at 12:54 PM, Job Muriuki <span dir="ltr">&lt;<a href="mailto:muriukin@gmail.com">muriukin@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div>I think they have two levels of customer service. If you are a corporate client you are assigned someone to help you out<br></div><div>quickly and you called every other hour asking if you are back on line and I like the service level.</div>


<br><div class="gmail_quote"><div><div></div><div class="h5">On Fri, Dec 3, 2010 at 12:47 PM, TJ <span dir="ltr">&lt;<a href="mailto:techie.jovenes@gmail.com" target="_blank">techie.jovenes@gmail.com</a>&gt;</span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div><div></div><div class="h5">

<div class="gmail_quote"><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">.<div><br>
<br> Arggg! I need to go drink.<br></div></blockquote><div><br></div><div>Careful dude alcohol control bill is in full force...</div><div> </div></div>-- <br><font color="#888888"><b style="color: rgb(0, 0, 153);">./ TJ</b><br>


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