Please trust in ur mobile service provided.The other vendor might just be suffereing more.Technology has pros and cons On Sun, Nov 27, 2011 at 9:18 PM, Eva Kimathi <evakimathi@gmail.com> wrote:
can't say I have experienced issues with the sms services. That said, teething problems cannot be used as an excuse for the degraded services... I am still reluctant to switch service providers but patience is running thin!! for now, I will just spectate.
On 11/27/11, Memusi <tonatech@gmail.com> wrote:
Also their SMSc had issues.Maybe they should try Huawei/Jenny......
On Sun, Nov 27, 2011 at 5:57 PM, Memusi <tonatech@gmail.com> wrote:
On Sun, Nov 27, 2011 at 12:14 PM, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
Hi Eva, Why wait for another buy-out yet there are other options to switch to?
bernard @Bernard ? hahaha .
On Sun, Nov 27, 2011 at 7:26 AM, Eva Kimathi <evakimathi@gmail.com> wrote:
hi all, I. have been with the network ever since it was celtel. Actually, the switch to celtel was a big motivator, seeing as am a big fan of the underdogs. Connection to their customer care was always between 3 - 5 min tops....up until Airtel bought out Zain!!!
I too have experienced the 'localized' network outtages but only for
the
data-services which quickly turned to trash as soon as Airtel took over. I can't wait for another company to take over ... hopefully Zain can make a comeback now that Arab countries are making huge strides in the economic sphere :-) .
On 11/27/11, Paul Kevin <paultitude@gmail.com> wrote:
Its funny how in other countries like Malawi and Zambia that Airtel is much better there
On Sun, Nov 27, 2011 at 1:03 AM, Brian Ngure <brian@pixie.co.ke> wrote: > > Hi Jared, > > Sorry about your experience. I have also faced the same with > KenCell/Celtel/Zain/Airtel/...... customer care. > > What I really don't understand, is their idiotic insistance on > playing > back advert after advert while you are on hold with their IVR system. > I > mean really.... I am already on your network. Hello... you don't need > to > advertise to me!!! It really pisses me off. > > But I guess they just don't care about (already existing [hint, > hint]) > customers. I mean, who else are they going to irritate? [?] > > On Sun, Nov 27, 2011 at 12:27 AM, Jared Koyier > <jaredkoyier@gmail.com> > wrote: >> >> After heavy usage,I exceeded my limit by 1/- on Safaricom line and >> without a blink got disconnected. Am not complaining about that, >> kinda >> gotten used to it now. >> >> Since I still had lots of calls to make I bought a zain/airtel line. >> Loaded it with 500 airtime and sat pretty to make calls, this was >> just >> about when arsenal vs fulham match was about to start. >> >> Shock on me I couldn't make calls,frantic calls to 111 airtel >> customer >> care disconnected just like any other call I tried to make. 10min >> later >> aft reading the Mwaks that come with the line I called 222. By this >> time >> it was halftime btn arsenal-fulham,score line 0-0,I hadn't scored >> either >> past the a zillion AVRs. Why would i want to know how much it cost >> to >> call India anyway,I don't give a hoot. >> >> When I finally did, just as the teams were getting back on the pitch >> the >> gentleman on the zain side told me they are having a network issue >> around >> my area...promising answer,until I asked him how it was that I was >> able >> to call airtel and whether the channel was different. He calmly told >> me >> to switch off my phone and thanked me just before I shouted >> bullshit. >> Problem always come in twos and as the zain guy hung up, and >> so,vermalean >> scored an own goal. >> >> Frustrated at the two issues, I decided to call zain again, did >> another >> round of filanga free musicals and 20minutes later I was talking to >> a >> lady. My charge was dying too so I kinda wanted the conversation >> crisp. >> She calmly told me I calling using an orange line! How the F&$( is >> that >> even possible to call222 from another provider sim. Before I could >> digest >> that load of fart,she told me the line belongs to francis >> wanjala....hehehe. "so now you have access to Orange databases?", I >> asked. As if doubting myself,I took the plastic that hold the sim >> and >> looked at it hoping to see orange but all I saw was zain. The >> conversation was crisp indeed coz mysteriously I got a prompt to >> leave a >> message...I ended up hanging up >> >> Tried calling the number a few more times after the arsenal draw >> but >> couldn't get through to customer care. Watched Juventus match all >> through >> while trying to get past the 222 avrs but couldn't. Then like a >> stroke >> of genius it hit me that the people I wanted call had slept anyway. >> >> I gave up , 500/- lost, lost opportunity,frustrated and convinced >> that >> better the devils(read safaricom) than the Indian you don't. >> >> >> Sent from my iPad >> _______________________________________________ >> Skunkworks mailing list >> Skunkworks@lists.my.co.ke >> ------------ >> List info, subscribe/unsubscribe >> http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks >> ------------ >> >> Skunkworks Rules >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 >> ------------ >> Other services @ http://my.co.ke > > > > > -- > Regards > > Brian Ngure > > > _______________________________________________ > Skunkworks mailing list > Skunkworks@lists.my.co.ke > ------------ > List info, subscribe/unsubscribe > http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks > ------------ > > Skunkworks Rules > http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 > ------------ > Other services @ http://my.co.ke
--
Out of clutter, find simplicity. From discord, find harmony. In the middle of difficulty, lies opportunity ~Albert Einstein
Eva Kimathi
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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-- Regards
Memusi
Communication is vital in this century....
-- Regards
Memusi
Communication is vital in this century....
-- __________________________________________________________________________ Out of clutter, find simplicity. From discord, find harmony. In the middle of difficulty, lies opportunity ~Albert Einstein
Eva Kimathi
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards Memusi Communication is vital in this century....
