Guys, Are you kidding me, have you tried to call the 5 Million Number... *Sorry* !! if you are calling from a cell phone.. The only benefit you get is listening to a non ending IVR which doesn't solve your problems. I wish they could make good use of the IVR. e,g. Welcome to KDN To ping press one To resolve your address press 2 to access your gateway press 3 or something , may be this would reduce the frustrations. But i know by now, get a techies cell phone and create a rapport with them and you will always be sorted in zero time - this is not what it is supposed to be !!!!!!!. Olie... On Fri, Aug 13, 2010 at 12:24 PM, Job Muriuki <muriukin@gmail.com> wrote:
I hate to be in their shoes right now but its not only a KDN issue not collecting equipment after refunds. I also have a motorola canopy and a ups not collected almost an year after refund. Am actually considering charging them storing cost if they ever come to collect them.
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