How Safaricom Steals Your Internet Bundle

99% of Kenya’s 6.5m internet users access it via mobile, of which Safaricom owns 77% marketshare.In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay 1000ksh (~$12). You’ve paid for the data, and there is no additional cost to Safaricom if you were to use that data today or a year from now. The whole concept of data bundle expiry is ridiculous, as noted by Safaricom CEO Bob Collymore when he visited the iHub:“When you go into a petrol station and fill up your car, does the owner of the petrol station tell you to bring it back on Wednesday to take back what’s left in the vehicle? Of course not. So I ask, why the hell are we doing that?” Read onhttp://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundle...

Grace The question is: What is the regulator doing about this? Ali Hussein On Fri, Jul 20, 2012 at 11:29 PM, Grace Githaiga <ggithaiga@hotmail.com>wrote:
99% of Kenya’s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> internet users access it via mobile, of which Safaricom owns 77% marketshare.
In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay 1000ksh (~$12). You’ve paid for the data, and there is no additional cost to Safaricom if you were to use that data today or a year from now. The whole concept of data bundle expiry is ridiculous, as noted by Safaricom CEO Bob Collymore when he visited the iHub:
“When you go into a petrol station and fill up your car, does the owner of the petrol station tell you to bring it back on Wednesday to take back what’s left in the vehicle? Of course not. So I ask, why the hell are we doing that?”
Read on
http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundle...
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-- *Ali Hussein|Managing Partner* * *Telemedia Africa Azania Technology Group Chaka Court, Argwings Kodhek Road P O Box 14556-00100 Office: +254 737 751409 Cell: +254 773/713 601113 *Nairobi, Kenya* Twitter: @AliHKassim Skype: abu-jomo "You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, Advertising Hall of Fame

This matter has really bothered me when I have to lose in the upward of 500MBs whenever I travel out of Safaricom range for over 30 days. Can't we initiate a regional protest on this? I'm number 1 on the list. On 21 July 2012 08:38, Ali Hussein <ali@hussein.me.ke> wrote:
Grace
The question is: What is the regulator doing about this?
Ali Hussein
On Fri, Jul 20, 2012 at 11:29 PM, Grace Githaiga <ggithaiga@hotmail.com>wrote:
99% of Kenya’s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> internet users access it via mobile, of which Safaricom owns 77% marketshare.
In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay 1000ksh (~$12). You’ve paid for the data, and there is no additional cost to Safaricom if you were to use that data today or a year from now. The whole concept of data bundle expiry is ridiculous, as noted by Safaricom CEO Bob Collymore when he visited the iHub:
“When you go into a petrol station and fill up your car, does the owner of the petrol station tell you to bring it back on Wednesday to take back what’s left in the vehicle? Of course not. So I ask, why the hell are we doing that?”
Read on
http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundle...
_______________________________________________ isoc mailing list isoc@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/isoc
--
*Ali Hussein|Managing Partner*
* *Telemedia Africa Azania Technology Group
Chaka Court, Argwings Kodhek Road
P O Box 14556-00100
Office: +254 737 751409
Cell: +254 773/713 601113
*Nairobi, Kenya*
Twitter: @AliHKassim
Skype: abu-jomo
"You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.". - E. St. Elmo Lewis, member, Advertising Hall of Fame
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Happy Sunday! First things first is a Question to the Kenya IGF and EAIGF conveners for the year 2012; Why were Kenyan Internet Service Providers and related providers not at the local IGFs. a) Were they invited to the IGFs b) Did they decline the invite to the IGFs c) Did they stay silent d) Is there another platform that addresses the forum issues which the Service Providers take part in I raised this question at the Forum and to date we have no satisfactory response. Considering that the regulators and Government through CCK, the Ministry of Information and Communications, e-government took the time to be there (every day), is it that the Forum(s) is not of value to Service Providers? The Service Providers are at present a (the) major 'governor" to internet and internet governance in Kenya. We are dealing with issues of children access, and in Kenya's current situation cyber crime, terrorism, cyber wars all driven through the internet - a major threat to peace as we get into the election period. The Post office cannot be delivering smelly rotten eggs into your postal box and not be made accountable for blindly receiving the courier parcel in the first place! As a stakeholders Forum, this was truly a glaring missing link. Addressing this concern will enable ISOC KE as the convener of subsequent IGFs to know how to suitably engage with Service Providers among other players. Have a pleasant day. Regards/Wangari --- Pray God Bless. 2012Wangari circa - "Heaven moves into the world through thespirit of those who are willing to serve". --- On Fri, 20/7/12, Grace Githaiga <ggithaiga@hotmail.com> wrote: From: Grace Githaiga <ggithaiga@hotmail.com> Subject: [ISOC_KE] How Safaricom Steals Your Internet Bundle To: "kictanet@lists.kictanet.or.ke" <kictanet@lists.kictanet.or.ke>, isoc@orion.my.co.ke Date: Friday, 20 July, 2012, 23:29 99% of Kenya’s 6.5m internet users access it via mobile, of which Safaricom owns 77% marketshare.In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay 1000ksh (~$12). You’ve paid for the data, and there is no additional cost to Safaricom if you were to use that data today or a year from now. The whole concept of data bundle expiry is ridiculous, as noted by Safaricom CEO Bob Collymore when he visited the iHub:“When you go into a petrol station and fill up your car, does the owner of the petrol station tell you to bring it back on Wednesday to take back what’s left in the vehicle? Of course not. So I ask, why the hell are we doing that?” Read onhttp://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundle... -----Inline Attachment Follows----- _______________________________________________ isoc mailing list isoc@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/isoc

Dear All, Just to clarify that indeed the Telecommunication Service Providers through one of her members Internet Solutions Sponsored the Internet for Kenya IGF and East African IGF. They also chaired a couple of sessions. I suppose the questions may have been targeted to specific service providers who didn't have representatives hence the confusion, i recall a similar question being posed about KeNIC which was actually a key sponsor of the two events, i suppose in future we may want to allow the service providers to run some videos on what they do. For more information on Tespok please visit their website www.tespok.co.ke., KeNIC www.kenic.or.ke. Best Regards Best Regards On Sun, Jul 22, 2012 at 5:24 AM, WANGARI KABIRU <wangarikabiru@yahoo.co.uk>wrote:
Happy Sunday!
First things first is a Question to the Kenya IGF and EAIGF conveners for the year 2012; Why were Kenyan Internet Service Providers and related providers not at the local IGFs.
a) Were they invited to the IGFs
b) Did they decline the invite to the IGFs
c) Did they stay silent
d) Is there another platform that addresses the forum issues which the Service Providers take part in
I raised this question at the Forum and to date we have no satisfactory response.
Considering that the regulators and Government through CCK, the Ministry of Information and Communications, e-government took the time to be there (every day), is it that the Forum(s) is not of value to Service Providers?
The Service Providers are at present a (the) major 'governor" to internet and internet governance in Kenya.
We are dealing with issues of children access, and in Kenya's current situation cyber crime, terrorism, cyber wars all driven through the internet - a major threat to peace as we get into the election period.
The Post office cannot be delivering smelly rotten eggs into your postal box and not be made accountable for blindly receiving the courier parcel in the first place!
As a stakeholders Forum, this was truly a glaring missing link.
Addressing this concern will enable ISOC KE as the convener of subsequent IGFs to know how to suitably engage with Service Providers among other players.
Have a pleasant day.
Regards/Wangari
--- Pray God Bless. 2012Wangari circa - "Heaven moves into the world through thespirit of those who are willing to serve".
--- On *Fri, 20/7/12, Grace Githaiga <ggithaiga@hotmail.com>* wrote:
From: Grace Githaiga <ggithaiga@hotmail.com> Subject: [ISOC_KE] How Safaricom Steals Your Internet Bundle To: "kictanet@lists.kictanet.or.ke" <kictanet@lists.kictanet.or.ke>, isoc@lists.my.co.ke Date: Friday, 20 July, 2012, 23:29
99% of Kenya’s 6.5m <http://cck.go.ke/news/2012/Mobile_Subscribers.html> internet users access it via mobile, of which Safaricom owns 77% marketshare.
In Kenya, when you buy a 1.5Gb internet bundle from Safaricom you pay 1000ksh (~$12). You’ve paid for the data, and there is no additional cost to Safaricom if you were to use that data today or a year from now. The whole concept of data bundle expiry is ridiculous, as noted by Safaricom CEO Bob Collymore when he visited the iHub:
“When you go into a petrol station and fill up your car, does the owner of the petrol station tell you to bring it back on Wednesday to take back what’s left in the vehicle? Of course not. So I ask, why the hell are we doing that?”
Read on
http://whiteafrican.com/2012/07/18/how-safaricom-steals-your-internet-bundle...
-----Inline Attachment Follows-----
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participants (5)
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Ali Hussein
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Barrack Otieno
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Grace Githaiga
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Tom Oketch
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WANGARI KABIRU