Yu Data Network not satisfactory

Yu are now country wide, according to some advert, but data has issues outside nairobi. Pages frequently time out, or get stuck on loading if you are using a computer, you get stuck on loading pages. After several calls to customer case, still the same issues. Customer care explain how they are new and still sorting out such issues. Now i have to use saf since I need data. the issue is, are we back to the vuka - unvuka era, where you vuka, discover several short falls and are back to saf? if this people dont focus on quality and customer satisfaction for their few customers, how do they intend to tackle safaricoms market hold? -- with Regards: Kazi kwa vijana and other idiots, all at my blog: http://gramware.blogspot.com

Maybe our expectations of YU are beyond what is there realistically. When they say 'Nimeamua', there is a lack of specifics in term of data, voice or both! Give them time! On 14/09/2009, Dennis Kioko <dmbuvi@gmail.com> wrote:
Yu are now country wide, according to some advert, but data has issues outside nairobi. Pages frequently time out, or get stuck on loading if you are using a computer, you get stuck on loading pages. After several calls to customer case, still the same issues. Customer care explain how they are new and still sorting out such issues. Now i have to use saf since I need data. the issue is, are we back to the vuka - unvuka era, where you vuka, discover several short falls and are back to saf? if this people dont focus on quality and customer satisfaction for their few customers, how do they intend to tackle safaricoms market hold?
-- with Regards:
Kazi kwa vijana and other idiots, all at my blog: http://gramware.blogspot.com _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
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Yu data only works OK in Nairobi but step out of cbd its dead slow with timeouts all the time. If am logged int chat and open a webpage chat logs out. In some areas data is not enabled yet. Don't be so quick to judge even the giant safcom had worse issues and sorted them out. So give them time.

On Tue, Sep 15, 2009 at 12:59 AM, Job Muriuki <muriukin@gmail.com> wrote:
Yu data only works OK in Nairobi but step out of cbd its dead slow with timeouts all the time. If am logged int chat and open a webpage chat logs out. In some areas data is not enabled yet. Don't be so quick to judge even the giant safcom had worse issues and sorted them out. So give them time.
Actually the connection is EDGE..no 3g yet but i think they are doing great considering all this is in year 1....But I am enjoying the 50cents offer
participants (4)
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Dennis Kioko
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Job Muriuki
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kennedy kariuki
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Solomon Mburu