Does anyone know of a good opens source helpdesk software, where clients report their issues to the IT team to be worked on ..
Sysaid - http://www.ilient.com/freeware.htm On 11/8/10, Jacinta Gugu <jess.gugu@gmail.com> wrote:
Does anyone know of a good opens source helpdesk software, where clients report their issues to the IT team to be worked on ..
On Mon, Nov 8, 2010 at 2:47 PM, Jacinta Gugu <jess.gugu@gmail.com> wrote:
Does anyone know of a good opens source helpdesk software, where clients report their issues to the IT team to be worked on ..
Jacinta, The following have been mentioned: 1. eventum <http://forge.mysql.com/wiki/Eventum/>, 2. RT <http://bestpractical.com/rt> <http://bestpractical.com/rt>3. OTRS <http://otrs.org> I love these apps when run on Unix. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
Hi Odhiambo, You good in OTRS? or know someone who is good in its config and deployment? On Mon, Nov 8, 2010 at 4:07 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Mon, Nov 8, 2010 at 2:47 PM, Jacinta Gugu <jess.gugu@gmail.com> wrote:
Does anyone know of a good opens source helpdesk software, where clients report their issues to the IT team to be worked on ..
Jacinta,
The following have been mentioned:
1. eventum <http://forge.mysql.com/wiki/Eventum/>, 2. RT <http://bestpractical.com/rt> <http://bestpractical.com/rt>3. OTRS <http://otrs.org>
I love these apps when run on Unix.
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
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participants (4)
-
Jacinta Gugu -
muskiv -
Odhiambo Washington -
Patrick Kariuki