
Hey skunks Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers. Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer! ./TheMburu -- Conservatism is the adherence to the old tried against the new untried.

0711054100 he is called Patrick i think he is on leave but can guide you further if you dont get anyhelp let me know I give you the MDs number On Dec 22, 2012 7:16 PM, "TheMburu George" <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

@ Paul: Might you be referring to Patrick Kemboi? He isn't in support. @ George: Try e-mailing John Kamau on kamau@jtl.co.ke (Unfortunately, I don't have his number) Sent on the run, Please excuse errors & ommissions! On Dec 22, 2012 7:26 PM, "Paul Demba" <dembaland@gmail.com> wrote:
0711054100 he is called Patrick i think he is on leave but can guide you further if you dont get anyhelp let me know I give you the MDs number On Dec 22, 2012 7:16 PM, "TheMburu George" <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

The 0711054100 is the pilot line, Kamau doesn't seem to respond. @Paul please send his number and email. Honestly feels like my world ended on 21st, been down since then..... na ni 'Jamii Faimba!' Rgds ./TheMburu On Sat, Dec 22, 2012 at 7:33 PM, Michael Bullut <main@kipsang.com> wrote:
@ Paul: Might you be referring to Patrick Kemboi? He isn't in support.
@ George: Try e-mailing John Kamau on kamau@jtl.co.ke (Unfortunately, I don't have his number)
Sent on the run, Please excuse errors & ommissions! On Dec 22, 2012 7:26 PM, "Paul Demba" <dembaland@gmail.com> wrote:
0711054100 he is called Patrick i think he is on leave but can guide you further if you dont get anyhelp let me know I give you the MDs number On Dec 22, 2012 7:16 PM, "TheMburu George" <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Conservatism is the adherence to the old tried against the new untried.

Mboss, this is Faimba..Kwani haujui Faimba? Thanks, Stephen. On 12/22/2012 09:31 PM, TheMburu George wrote:
The 0711054100 is the pilot line, Kamau doesn't seem to respond. @Paul please send his number and email.
Honestly feels like my world ended on 21st, been down since then..... na ni 'Jamii Faimba!'
Rgds ./TheMburu
On Sat, Dec 22, 2012 at 7:33 PM, Michael Bullut <main@kipsang.com> wrote:
@ Paul: Might you be referring to Patrick Kemboi? He isn't in support.
@ George: Try e-mailing John Kamau on kamau@jtl.co.ke (Unfortunately, I don't have his number)
Sent on the run, Please excuse errors & ommissions! On Dec 22, 2012 7:26 PM, "Paul Demba" <dembaland@gmail.com> wrote:
0711054100 he is called Patrick i think he is on leave but can guide you further if you dont get anyhelp let me know I give you the MDs number On Dec 22, 2012 7:16 PM, "TheMburu George" <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

@Paul bado nangoja, my services are still down. Pretty sad! ./TheMburu On Sat, Dec 22, 2012 at 9:47 PM, Wanjau <wanjaustev@gmail.com> wrote:
Mboss, this is Faimba..Kwani haujui Faimba?
Thanks, Stephen.
On 12/22/2012 09:31 PM, TheMburu George wrote:
The 0711054100 is the pilot line, Kamau doesn't seem to respond. @Paul please send his number and email.
Honestly feels like my world ended on 21st, been down since then..... na ni 'Jamii Faimba!'
Rgds ./TheMburu
On Sat, Dec 22, 2012 at 7:33 PM, Michael Bullut <main@kipsang.com> <main@kipsang.com> wrote:
@ Paul: Might you be referring to Patrick Kemboi? He isn't in support.
@ George: Try e-mailing John Kamau on kamau@jtl.co.ke (Unfortunately, I don't have his number)
Sent on the run, Please excuse errors & ommissions! On Dec 22, 2012 7:26 PM, "Paul Demba" <dembaland@gmail.com> <dembaland@gmail.com> wrote:
0711054100 he is called Patrick i think he is on leave but can guide you further if you dont get anyhelp let me know I give you the MDs number On Dec 22, 2012 7:16 PM, "TheMburu George" <themburu@gmail.com> <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Conservatism is the adherence to the old tried against the new untried.

Are you sure you have paid? That happens to me when there is a payment issue. Sent from my BlackBerry® smartphone provided by Airtel Kenya -----Original Message----- From: TheMburu George <themburu@gmail.com> Sender: skunkworks-bounces@lists.my.co.ke Date: Sun, 23 Dec 2012 13:25:52 To: Skunkworks Mailing List<skunkworks@lists.my.co.ke> Reply-To: Skunkworks Mailing List <skunkworks@lists.my.co.ke> Subject: Re: [Skunkworks] JTL Contacts escalation _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://orion.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Seriously start considering redundancy my brother. It seems access to the Internet is crucial to your business. Sent on the run, Please excuse errors & ommissions! On Dec 23, 2012 1:25 PM, "TheMburu George" <themburu@gmail.com> wrote:
@Paul bado nangoja, my services are still down.
Pretty sad!
./TheMburu
On Sat, Dec 22, 2012 at 9:47 PM, Wanjau <wanjaustev@gmail.com> wrote:
Mboss, this is Faimba..Kwani haujui Faimba?
Thanks, Stephen.
On 12/22/2012 09:31 PM, TheMburu George wrote:
The 0711054100 is the pilot line, Kamau doesn't seem to respond. @Paul please send his number and email.
Honestly feels like my world ended on 21st, been down since then..... na ni 'Jamii Faimba!'
Rgds ./TheMburu
On Sat, Dec 22, 2012 at 7:33 PM, Michael Bullut <main@kipsang.com> <main@kipsang.com> wrote:
@ Paul: Might you be referring to Patrick Kemboi? He isn't in support.
@ George: Try e-mailing John Kamau on kamau@jtl.co.ke (Unfortunately, I don't have his number)
Sent on the run, Please excuse errors & ommissions! On Dec 22, 2012 7:26 PM, "Paul Demba" <dembaland@gmail.com> <dembaland@gmail.com> wrote:
0711054100 he is called Patrick i think he is on leave but can guide you further if you dont get anyhelp let me know I give you the MDs number On Dec 22, 2012 7:16 PM, "TheMburu George" <themburu@gmail.com> <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing listskunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribehttp://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Ruleshttp://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Probably a coleague saw the call and told him "mboss, is that your wife calling" na hataki kapango yake kajulikane, so he might be ignoring the call. Try send an email instead, brother.

Its this faiba or corporate fiber? If it's the former you may have to wait until working hours to get fixed. Sent from my LG smart TV.

Sent in a separate email Paul Demba Skype:dembaland On Sat, Dec 22, 2012 at 7:16 PM, TheMburu George <themburu@gmail.com> wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Thanks. ./TheMburu On Mon, Dec 24, 2012 at 8:39 AM, Paul Demba <dembaland@gmail.com> wrote:
Sent in a separate email
Paul Demba Skype:dembaland
On Sat, Dec 22, 2012 at 7:16 PM, TheMburu George <themburu@gmail.com>wrote:
Hey skunks
Who knows JTL escalation contacts, they have been taking me in circles in regards to a downtime that happened yesterday. A call center attendant even went at lengths to lie to me its a fibre cut and cant tell me where the cut is or the engineers.
Kindly recommend a complaint contact persons email or phone for this dissatisfied small customer!
./TheMburu
-- Conservatism is the adherence to the old tried against the new untried. _______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ skunkworks mailing list skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Conservatism is the adherence to the old tried against the new untried.
participants (7)
-
dhikims@gmail.com
-
Job Muriuki
-
Michael Bullut
-
Paul Demba
-
Peter Osotsi
-
TheMburu George
-
Wanjau