Sidekick failure rumors point fingers at outsourcing, lack of backups
An ongoing disaster for users. Surely Microsoft and T-Mobile must be singing the blues. http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-...
Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.
Saidi <tongue_in_cheek> With BA's giant software migration (mentioned in another skunks-ke post), would you feel safe flying BA? </tongue_in_cheek>
am sure BA dont run their flights on MS Operating Systems, plus they have an outstanding record of one fatal incident so far. imagine a pilot getting a BSOD . On 12/10/2009, saidimu apale <saidimu@gmail.com> wrote:
An ongoing disaster for users. Surely Microsoft and T-Mobile must be singing the blues.
http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-...
Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.
Saidi
<tongue_in_cheek> With BA's giant software migration (mentioned in another skunks-ke post), would you feel safe flying BA? </tongue_in_cheek>
-- with Regards: Corruption in Kenya, a brief look at causes and an insane solution: all at my blog: http://gramware.blogspot.com
What makes you so sure? I wouldn't bet one way or another, unless someone has some concrete info. I was referring to an earlier skunks-ke post on BA migrating en-masse to Windows 7 (obviously this referred to desktop systems, hence my tongue-in-cheek reference). BA aside, it is rather shocking that such an unmitigated disaster happened. Imagine if you were a T-Mobile user. Imagine if you were T-Mobile, to be faced with this after having trusted the largest, most experienced software company in the world. Shocking that there were absolutely no functioning backups (!). Zero. Nada. Sufuri. Microsoft...sheesh! Talk about imperfect timing (right after the Windows Mobile 6.5 launch). saidi On Mon, Oct 12, 2009 at 5:49 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
am sure BA dont run their flights on MS Operating Systems, plus they have an outstanding record of one fatal incident so far. imagine a pilot getting a BSOD .
On 12/10/2009, saidimu apale <saidimu@gmail.com> wrote:
An ongoing disaster for users. Surely Microsoft and T-Mobile must be singing the blues.
http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-...
Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.
Saidi
<tongue_in_cheek> With BA's giant software migration (mentioned in another skunks-ke post), would you feel safe flying BA? </tongue_in_cheek>
-- with Regards:
Corruption in Kenya, a brief look at causes and an insane solution: all at my blog: http://gramware.blogspot.com _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
This is nasty. it actually hurts... i really feel for micro$oft on this one. SKYPE: sobbayi US: +1 202 297 6831 +1 202 470 0525 KE: +254 722 627 691 saidimu apale wrote:
What makes you so sure? I wouldn't bet one way or another, unless someone has some concrete info. I was referring to an earlier skunks-ke post on BA migrating en-masse to Windows 7 (obviously this referred to desktop systems, hence my tongue-in-cheek reference).
BA aside, it is rather shocking that such an unmitigated disaster happened. Imagine if you were a T-Mobile user. Imagine if you were T-Mobile, to be faced with this after having trusted the largest, most experienced software company in the world. Shocking that there were absolutely no functioning backups (!). Zero. Nada. Sufuri. Microsoft...sheesh! Talk about imperfect timing (right after the Windows Mobile 6.5 launch).
saidi
On Mon, Oct 12, 2009 at 5:49 PM, Dennis Kioko <dmbuvi@gmail.com <mailto:dmbuvi@gmail.com>> wrote:
am sure BA dont run their flights on MS Operating Systems, plus they have an outstanding record of one fatal incident so far. imagine a pilot getting a BSOD .
On 12/10/2009, saidimu apale <saidimu@gmail.com <mailto:saidimu@gmail.com>> wrote: > An ongoing disaster for users. Surely Microsoft and T-Mobile must be singing > the blues. > > http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-... > > >> Why there weren't any backups -- even older ones -- that could've been >> used >> as a restore point is totally unclear, so we're hoping Microsoft has the >> stones to come clean for the benefit of an entire industry that wants to >> understand how to make sure this never happens again. > > > Saidi > > <tongue_in_cheek> > With BA's giant software migration (mentioned in another skunks-ke post), > would you feel safe flying BA? > </tongue_in_cheek> >
-- with Regards:
Corruption in Kenya, a brief look at causes and an insane solution: all at my blog: http://gramware.blogspot.com _______________________________________________
just goes to show that the cloud is no panacea, outsourcing is not bulletproof and incompetence abounds and can be found anywhere. we rely on microsoft, google, yahoo, amazon etc to keep our data safe. what's our backup? it would be naive to think this is an isolated case On 10/13/09, Steve Obbayi <steve@sobbayi.com> wrote:
This is nasty. it actually hurts... i really feel for micro$oft on this one.
SKYPE: sobbayi US: +1 202 297 6831 +1 202 470 0525 KE: +254 722 627 691
saidimu apale wrote:
What makes you so sure? I wouldn't bet one way or another, unless someone has some concrete info. I was referring to an earlier skunks-ke post on BA migrating en-masse to Windows 7 (obviously this referred to desktop systems, hence my tongue-in-cheek reference).
BA aside, it is rather shocking that such an unmitigated disaster happened. Imagine if you were a T-Mobile user. Imagine if you were T-Mobile, to be faced with this after having trusted the largest, most experienced software company in the world. Shocking that there were absolutely no functioning backups (!). Zero. Nada. Sufuri. Microsoft...sheesh! Talk about imperfect timing (right after the Windows Mobile 6.5 launch).
saidi
On Mon, Oct 12, 2009 at 5:49 PM, Dennis Kioko <dmbuvi@gmail.com <mailto:dmbuvi@gmail.com>> wrote:
am sure BA dont run their flights on MS Operating Systems, plus they have an outstanding record of one fatal incident so far. imagine a pilot getting a BSOD .
On 12/10/2009, saidimu apale <saidimu@gmail.com <mailto:saidimu@gmail.com>> wrote: > An ongoing disaster for users. Surely Microsoft and T-Mobile must be singing > the blues. > >
http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-... > > >> Why there weren't any backups -- even older ones -- that could've been >> used >> as a restore point is totally unclear, so we're hoping Microsoft has the >> stones to come clean for the benefit of an entire industry that wants to >> understand how to make sure this never happens again. > > > Saidi > > <tongue_in_cheek> > With BA's giant software migration (mentioned in another skunks-ke post), > would you feel safe flying BA? > </tongue_in_cheek> >
-- with Regards:
Corruption in Kenya, a brief look at causes and an insane solution: all at my blog: http://gramware.blogspot.com _______________________________________________
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
Losing phone numbers and SMSes is small change compared to losing BACKUPS. A backup company sometime ago lost 7,500 customers' data! http://www.techcrunch.com/2009/03/23/online-backup-company-carbonite-loses-c... On Tue, Oct 13, 2009 at 7:49 AM, Rad! <conradakunga@gmail.com> wrote:
just goes to show that the cloud is no panacea, outsourcing is not bulletproof and incompetence abounds and can be found anywhere. we rely on microsoft, google, yahoo, amazon etc to keep our data safe. what's our backup? it would be naive to think this is an isolated case
On 10/13/09, Steve Obbayi <steve@sobbayi.com> wrote:
This is nasty. it actually hurts... i really feel for micro$oft on this one.
SKYPE: sobbayi US: +1 202 297 6831 +1 202 470 0525 KE: +254 722 627 691
"Small change".. wow, I feel better now. As mentioned in another post, this has nothing to do with cloud. It's sheer datacenter incompetence: http://www.datacenterknowledge.com/archives/2009/10/12/the-sidekick-failure-... saidi On Tue, Oct 13, 2009 at 2:39 AM, Rad! <conradakunga@gmail.com> wrote:
Losing phone numbers and SMSes is small change compared to losing BACKUPS. A backup company sometime ago lost 7,500 customers' data! http://www.techcrunch.com/2009/03/23/online-backup-company-carbonite-loses-c...
On Tue, Oct 13, 2009 at 7:49 AM, Rad! <conradakunga@gmail.com> wrote:
just goes to show that the cloud is no panacea, outsourcing is not bulletproof and incompetence abounds and can be found anywhere. we rely on microsoft, google, yahoo, amazon etc to keep our data safe. what's our backup? it would be naive to think this is an isolated case
On 10/13/09, Steve Obbayi <steve@sobbayi.com> wrote:
This is nasty. it actually hurts... i really feel for micro$oft on this one.
SKYPE: sobbayi US: +1 202 297 6831 +1 202 470 0525 KE: +254 722 627 691
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
Update http://www.engadget.com/2009/10/12/t-mobile-offers-sidekick-users-olive-bran... R D On Tue, Oct 13, 2009 at 6:04 PM, saidimu apale <saidimu@gmail.com> wrote:
"Small change".. wow, I feel better now.
As mentioned in another post, this has nothing to do with cloud. It's sheer datacenter incompetence: http://www.datacenterknowledge.com/archives/2009/10/12/the-sidekick-failure-...
saidi
On Tue, Oct 13, 2009 at 2:39 AM, Rad! <conradakunga@gmail.com> wrote:
Losing phone numbers and SMSes is small change compared to losing BACKUPS. A backup company sometime ago lost 7,500 customers' data! http://www.techcrunch.com/2009/03/23/online-backup-company-carbonite-loses-c...
On Tue, Oct 13, 2009 at 7:49 AM, Rad! <conradakunga@gmail.com> wrote:
just goes to show that the cloud is no panacea, outsourcing is not bulletproof and incompetence abounds and can be found anywhere. we rely on microsoft, google, yahoo, amazon etc to keep our data safe. what's our backup? it would be naive to think this is an isolated case
On 10/13/09, Steve Obbayi <steve@sobbayi.com> wrote:
This is nasty. it actually hurts... i really feel for micro$oft on this one.
SKYPE: sobbayi US: +1 202 297 6831 +1 202 470 0525 KE: +254 722 627 691
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke Other lists ------------- Announce: http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks-announce Science: http://lists.my.co.ke/cgi-bin/mailman/listinfo/science kazi: http://lists.my.co.ke/cgi-bin/mailman/admin/kazi/general
Prudence would lead any one with important data to distribute his backup locations. I agree when you say that the fault doesn't fall squarely on the hardware and service providers. planning was apparently lacking here! I also think that total dependence on cloud computing is not a very good thing! Just like putting all your eggs in one basket.
correction: BA != BAA On Mon, Oct 12, 2009 at 5:43 PM, saidimu apale <saidimu@gmail.com> wrote:
An ongoing disaster for users. Surely Microsoft and T-Mobile must be singing the blues.
http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-...
Why there weren't any backups -- even older ones -- that could've been used as a restore point is totally unclear, so we're hoping Microsoft has the stones to come clean for the benefit of an entire industry that wants to understand how to make sure this never happens again.
Saidi
<tongue_in_cheek> With BA's giant software migration (mentioned in another skunks-ke post), would you feel safe flying BA? </tongue_in_cheek>
participants (6)
-
Denis G. Wahome -
Dennis Kioko -
Eva Kimathi -
Rad! -
saidimu apale -
Steve Obbayi