Listers, We inadvertently skipped the day 4 discussion since it was to be done over the weekend (Saturday 25 June 2016). As such we will back track so that we can tackle the topics which are very important. Today we focus on the following topics *Universal Access (Infrastructure) *Universal Service (PWD) *Affordable Internet broadband Services *Affordable User Devices *Public e-Literacy The Background Universal service principles are based on the fact that all citizens are entitled to basic communication rights. In other words, the government is obliged to ensure that communication signals reach all Kenyans, irrespective of their income levels, remote localities, lack of (e)literacy and/or disabilities (e.g. the blind/deaf/etc). There was recent access-gap study commissioned by the regulator which confirmed that a large number of Kenyan localities are underserved http://www.nation.co.ke/oped/blogs/dot9/walubengo/-/2274560/3155384/-/l3vdw8.... How can we change the situation? Thank you -- Barrack O. Otieno +254721325277 +254733206359 Skype: barrack.otieno PGP ID: 0x2611D86A