Zap's Day Conspiracy [24th/Aug] - Anybody experiencing Mpesa problems ?

Yep! I am getting some message saying MPesa is undergoing maintenance ... must be emergency maintenance because u cannot have a scheduled one at this time. Davis On Tue, 2010-08-24 at 11:08 +0300, ndungu stephen wrote:
Anyone experiencing Mpesa problems ?
w/regards Stephen N.
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YEP On Tue, Aug 24, 2010 at 11:08 AM, ndungu stephen <ndungustephen@gmail.com> wrote:
Anyone experiencing Mpesa problems ?
w/regards Stephen N.
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Yeah at least you are getting a message - I'm getting none...seems my mpesa requests are going to /dev/null !

Yes! The M-pesa administration website has been down for the last one hour and counting. On Tue, Aug 24, 2010 at 11:12 AM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
YEP
On Tue, Aug 24, 2010 at 11:08 AM, ndungu stephen <ndungustephen@gmail.com> wrote:
Anyone experiencing Mpesa problems ?
w/regards Stephen N.
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Zap's Day conspiracy: People at the office are saying that a mole was planted in the Safcom's Mpesa chamber and... Anyway, hope they sort it soonest; tumekwama, and we are losing revenue - this is to remind us that Zain is for voice calls, and Safcom is for "added services" !

You guys must be from sales and marketing. Have you given it a thought really? Most likely the systems are down as safcom is reconfiguring it's billing. Remember people can now buy a 100 bob airtime card and above and get to call for 2 bob. So they have to adjust that so that the same can happen when you buy airtime using MPESA. Give the technical guys a chance. They'll get it working. So stop whining already. 2 cents.
Zap's Day conspiracy:
People at the office are saying that a mole was planted in the Safcom's Mpesa chamber and...
Anyway, hope they sort it soonest; tumekwama, and we are losing revenue - this is to remind us that Zain is for voice calls, and Safcom is for "added services" ! _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

terms and conditions suggest that Mpesa top ups will be billed according to last card top up

@Sos, the promo exclusively limits this to PIN top-ups only. MPESA and other PIN-less top ups inherit the characteristics of the previous PIN top up. Just to clarify..... On 24 August 2010 12:15, <sospeter@elimu.co.ke> wrote:
You guys must be from sales and marketing. Have you given it a thought really?
Most likely the systems are down as safcom is reconfiguring it's billing. Remember people can now buy a 100 bob airtime card and above and get to call for 2 bob. So they have to adjust that so that the same can happen when you buy airtime using MPESA.
Give the technical guys a chance. They'll get it working. So stop whining already.
2 cents.
Zap's Day conspiracy:
People at the office are saying that a mole was planted in the Safcom's Mpesa chamber and...
Anyway, hope they sort it soonest; tumekwama, and we are losing revenue - this is to remind us that Zain is for voice calls, and Safcom is for "added services" ! _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

Sospeter, I would want to assume MPESA is a separate system from the billing one. How would reconfiguring the billing sys affect MPESA (unless its a subsystem of MPESA). IMHO, the billing system at the very basic level receives/uses the credit value for a subscriber as one of the parameters to determine its functions, and specifically the airtime a subscriber is entailed to... MPESA could be down for another reason...dont you think? On Tue, Aug 24, 2010 at 12:15 PM, <sospeter@elimu.co.ke> wrote:
You guys must be from sales and marketing. Have you given it a thought really?
Most likely the systems are down as safcom is reconfiguring it's billing. Remember people can now buy a 100 bob airtime card and above and get to call for 2 bob. So they have to adjust that so that the same can happen when you buy airtime using MPESA.
Give the technical guys a chance. They'll get it working. So stop whining already.
2 cents.
Zap's Day conspiracy:
People at the office are saying that a mole was planted in the Safcom's Mpesa chamber and...
Anyway, hope they sort it soonest; tumekwama, and we are losing revenue - this is to remind us that Zain is for voice calls, and Safcom is for "added services" ! _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

@stephen Just received a mail from safcom.. seems they have a problem with the M-pesa ...an excerpt of that mail Sent: Tue, 24 Aug 2010 10:53:37 +0300 (EAT) Subject: M-PESA SYSTEM OUTAGE Dear M-PESA Partner, This is to notify you that M-PESA is currently experiencing system non response. This has affected all handset transactions and access to the web. In order to resolve the above issues, maintenance work is currently underway. Customers attempting to transact will receive the message ‘M-PESA system is undergoing maintenance’ Web Access will not be available during this period. We will advise once resolved. Apologies for the inconvenience. Regards, ------------ On Tue, Aug 24, 2010 at 11:08 AM, ndungu stephen <ndungustephen@gmail.com> wrote:
Anyone experiencing Mpesa problems ?
w/regards Stephen N.
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M-pesa totally not working I've tried 5 M-pesa's Agents leave alone ati Delays no reply they can't explain On Tue, Aug 24, 2010 at 1:08 AM, ndungu stephen <ndungustephen@gmail.com>wrote:
Anyone experiencing Mpesa problems ?
w/regards Stephen N.
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On 24/08/2010 10:08 a, ndungu stephen wrote:
Anyone experiencing Mpesa problems ?
(...) Funny how MPESA can be down just like that; it being a financial service and nobody can do anything, in fact nobody DOES anything - just sit and wait. What would happen if EQUITY closed it doors for a day? There would be an uproar, i remember the postapay days when 5 minutes of downtime and people were raising HELL, calling CEO's and demanding their rights in almost all post offices... Is it just me or is something a-miss? Isn't there supposed to be some seamless upgrade/maintenace plan where the customers continue transacting and the switch over is like 2am for 5 minutes? Or are we running those systems that go offline to do daily reconcilliations every midnight? -- Jangita | +256 76 91 8383 | Y! & MSN: jangita@yahoo.com Skype: jangita | GTalk: jangita.nyagudi@gmail.com

Well guess we should not rely on mpesa fully !!! Its been down along time now..... On Tue, Aug 24, 2010 at 4:03 PM, Jangita <jangita@jangita.com> wrote:
On 24/08/2010 10:08 a, ndungu stephen wrote:
Anyone experiencing Mpesa problems ?
(...) Funny how MPESA can be down just like that; it being a financial service and nobody can do anything, in fact nobody DOES anything - just sit and wait. What would happen if EQUITY closed it doors for a day? There would be an uproar, i remember the postapay days when 5 minutes of downtime and people were raising HELL, calling CEO's and demanding their rights in almost all post offices...
Is it just me or is something a-miss? Isn't there supposed to be some seamless upgrade/maintenace plan where the customers continue transacting and the switch over is like 2am for 5 minutes? Or are we running those systems that go offline to do daily reconcilliations every midnight?
-- Jangita | +256 76 91 8383 | Y! & MSN: jangita@yahoo.com Skype: jangita | GTalk: jangita.nyagudi@gmail.com _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

is it still down? On Tue, Aug 24, 2010 at 4:06 PM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
Well guess we should not rely on mpesa fully !!! Its been down along time now.....
On Tue, Aug 24, 2010 at 4:03 PM, Jangita <jangita@jangita.com> wrote:
On 24/08/2010 10:08 a, ndungu stephen wrote:
Anyone experiencing Mpesa problems ?
(...) Funny how MPESA can be down just like that; it being a financial service and nobody can do anything, in fact nobody DOES anything - just sit and wait. What would happen if EQUITY closed it doors for a day? There would be an uproar, i remember the postapay days when 5 minutes of downtime and people were raising HELL, calling CEO's and demanding their rights in almost all post offices...
Is it just me or is something a-miss? Isn't there supposed to be some seamless upgrade/maintenace plan where the customers continue transacting and the switch over is like 2am for 5 minutes? Or are we running those systems that go offline to do daily reconcilliations every midnight?
-- Jangita | +256 76 91 8383 | Y! & MSN: jangita@yahoo.com Skype: jangita | GTalk: jangita.nyagudi@gmail.com _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f...
------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Server donations spreadsheet
http://spreadsheets.google.com/ccc?key=0AopdHkqSqKL-dHlQVTMxU1VBdU1BSWJxdy1f... ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Posted on 100% recycled electrons
participants (13)
-
[ Brainiac ]
-
Allan M
-
Alvin Jason Ochieng
-
Davis Waithaka
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Dennis Kioko
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Gregory Okoth
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Haggai Nyang
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Jangita
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Jesse M
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mwei gideon
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ndungu stephen
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sospeter@elimu.co.ke
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Timothy Kyalo