
Hi, I need info on the different types of support offered by ISP's..and how they provide the support. Regards,

On Wed, Aug 26, 2009 at 11:05 AM, ibtisam jamal <ibty.jamal@gmail.com>wrote:
Hi,
I need info on the different types of support offered by ISP's..and how they provide the support.
I worked for some ISPs but still I can't even understand your question. Simply put, an ISP will provide support for the service/product you have purchased (signed up for) from them. They will basically strive to ensure that you are getting value for your money. "types" of support and "how" they do it sounds either irrelevant or a question without scope. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube

2009/8/26 Odhiambo ワシントン <odhiambo@gmail.com>
On Wed, Aug 26, 2009 at 11:05 AM, ibtisam jamal <ibty.jamal@gmail.com>wrote:
Hi,
I need info on the different types of support offered by ISP's..and how they provide the support.
24/7 on phone support - this is a must have for ISP's

2009/8/26 Okechukwu <okechukwu@gmail.com>:
2009/8/26 Odhiambo ワシントン <odhiambo@gmail.com>
On Wed, Aug 26, 2009 at 11:05 AM, ibtisam jamal <ibty.jamal@gmail.com> wrote:
Hi,
I need info on the different types of support offered by ISP's..and how they provide the support.
1. 24/7 on phone support - this is a must have for ISP's
2. Onsite support 3. Email support - updates eg on dns change etc etc. R D
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participants (4)
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Denis G. Wahome
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ibtisam jamal
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Odhiambo ワシントン
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Okechukwu