Safaricom and Western Union partnership

This is a good partnership and beneficial to the general public but I think its becoming unreliable. There have been several complains of people not being able to withdraw their money from either end and none of the two companies is taking any responsibility. A friend of mine approached both companies with this issue and this is what they had to say. Safcom with all its wise people say 'Our system detected an error on your transaction and it was automatically reversed. Please advise the sender to cancel the transaction and try again' To which western union says, 'Your transaction is irreversible because the money has already been picked up by the recipient there is nothing we can do on our side' Who is telling the truth here and what should an ordinary Kenyan do in such a situation? -- Be the change you want to see in the world.

really sad especially when money is intended for an emergency! This guy is the lier -----> 'Our system detected an error on your transaction and it was automatically reversed. Please advise the sender to cancel the transaction and try again' KT, M: +254 722 28 98 04 www.mondeas.com “When you are busy making excuses, you are not making money, making friends, or making the world a better place. Every loser out there has an excuse as to why they’re not a winner – but at the end of the day, they’re still a loser with an excuse.” -Tana Goertz On Thu, Sep 1, 2011 at 12:33 PM, Tony Ndegwa <mzeeantoh@gmail.com> wrote:
'Our system detected an error on your transaction and it was automatically reversed. Please advise the sender to cancel the transaction and try again'

I thought so too @ken On Thu, Sep 1, 2011 at 1:46 PM, Ken Teyie <kenteyie@gmail.com> wrote:
really sad especially when money is intended for an emergency!
This guy is the lier -----> 'Our system detected an error on your transaction and it was automatically reversed. Please advise the sender to cancel the transaction and try again'
KT, M: +254 722 28 98 04 www.mondeas.com
“When you are busy making excuses, you are not making money, making friends, or making the world a better place. Every loser out there has an excuse as to why they’re not a winner – but at the end of the day, they’re still a loser with an excuse.” -Tana Goertz
On Thu, Sep 1, 2011 at 12:33 PM, Tony Ndegwa <mzeeantoh@gmail.com> wrote:
'Our system detected an error on your transaction and it was automatically reversed. Please advise the sender to cancel the transaction and try again'
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participants (2)
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Ken Teyie
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Tony Ndegwa