Safaricom 0722 002222

Is this a joke or something? Someone told me that 0722 002222 is Safaricom's Business Support number. However, for the last two days, you call it and get a recording about Safaricom's products playing over and over!! -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!

Was wondering what's happening to that number. It has not been working since yesterday.

why not ask through 200? On Tue, Dec 7, 2010 at 11:15 AM, Philip Musyoki <pmusyoki@gmail.com> wrote:
Was wondering what's happening to that number. It has not been working since yesterday.
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try 0204272100 On Tue, Dec 7, 2010 at 11:55 AM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
why not ask through 200?
On Tue, Dec 7, 2010 at 11:15 AM, Philip Musyoki <pmusyoki@gmail.com> wrote:
Was wondering what's happening to that number. It has not been working since yesterday.
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On Tue, Dec 7, 2010 at 11:57 AM, Dave Kirirah <dave.kirirah@gmail.com>wrote:
try 0204272100
As in the prepaid care line?? -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!

The care lines 100 and 200 don't work for business support. They are more of support lines for the mobile network.

ok...Biz lines !!! Direct techie support....cool Alvin On Tue, Dec 7, 2010 at 12:21 PM, Philip Musyoki <pmusyoki@gmail.com> wrote:
The care lines 100 and 200 don't work for business support. They are more of support lines for the mobile network.
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Yeah, for the past years,, I used to be able to call the paid customer care line (landline 020427**100, or mobile 0722***100) and get straight through to customer care (cos afterall, you are paying) Siku hizi,, those same lines,, put you through a long recording,, adverts,, press menus,, music,, then at the end after the line has chewed your money for like 5 min, the recording says "All our customer representatives are busy" - and hangs up unceremoniously !! WTF ???

On Tue, Dec 7, 2010 at 11:55 AM, Alvin Jason Ochieng <ajochola@gmail.com>wrote:
why not ask through 200?
"We will take your details and pass those to the technical support team who will then get back to you..." :-) There are times I'd rather talk to the techies now now, not wait for them to call. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!
participants (5)
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Alvin Jason Ochieng
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Dave Kirirah
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ndungu stephen
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Odhiambo Washington
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Philip Musyoki