
Guys, Over 2 days now, KCB has been experiencing issues with its visa services, anyone from there to explain or give a tip when this resolves? David. -- Sent from my mobile device ------------- David Mugo, ICT & E-Commerce Consultant, http://majibu.com Twitter: @raidarmax

its been down since Saturday. when i went to ask them to day they said "network iko chine" so i did over the counter at an atm charge though. On Mon, Jul 11, 2011 at 8:40 PM, David Mugo <raidarmax@gmail.com> wrote:
Guys,
Over 2 days now, KCB has been experiencing issues with its visa services, anyone from there to explain or give a tip when this resolves?
David.
-- Sent from my mobile device
------------- David Mugo, ICT & E-Commerce Consultant, http://majibu.com Twitter: @raidarmax _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards, RK.

Jana evening nearly had to walk home, thank God for the coins we leave everywhere.

Subscribe to mobile banking. It'll save you such emergencies. Had to transfer funds from KCB account to mpesa, which I used to top up my I&M visa card. Sorted! ./bernard sent from my android device. On Jul 12, 2011 4:10 PM, "Derrick Wesonga" <wesongaderrick@gmail.com> wrote:
Jana evening nearly had to walk home, thank God for the coins we leave everywhere.

There mobile banking service keeps on failing every now n then. And when it fails, they don't auto reverse, you have to call the contact center only to take u another 76hrs to have it credited back to your A/C. On Tue, Jul 12, 2011 at 4:39 PM, Bernard Mwagiru <bmwagiru@gmail.com> wrote:
Subscribe to mobile banking. It'll save you such emergencies. Had to transfer funds from KCB account to mpesa, which I used to top up my I&M visa card. Sorted!
./bernard sent from my android device.
On Jul 12, 2011 4:10 PM, "Derrick Wesonga" <wesongaderrick@gmail.com> wrote:
Jana evening nearly had to walk home, thank God for the coins we leave everywhere.
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Wait a minute, Are you guys saying that you cannot, at all, withdraw money from your bank account using a KCB ATM card? On 12 July 2011 16:52, Jesse M <jaysie05@gmail.com> wrote:
There mobile banking service keeps on failing every now n then. And when it fails, they don't auto reverse, you have to call the contact center only to take u another 76hrs to have it credited back to your A/C.
On Tue, Jul 12, 2011 at 4:39 PM, Bernard Mwagiru <bmwagiru@gmail.com>wrote:
Subscribe to mobile banking. It'll save you such emergencies. Had to transfer funds from KCB account to mpesa, which I used to top up my I&M visa card. Sorted!
./bernard sent from my android device.
On Jul 12, 2011 4:10 PM, "Derrick Wesonga" <wesongaderrick@gmail.com> wrote:
Jana evening nearly had to walk home, thank God for the coins we leave everywhere.
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-- with Regards: blog.denniskioko.com <http://www.denniskioko.com/>

KCB is bac up, used it in the morning On Wed, Jul 13, 2011 at 8:48 AM, Dennis Kioko <dmbuvi@gmail.com> wrote:
Wait a minute,
Are you guys saying that you cannot, at all, withdraw money from your bank account using a KCB ATM card?
On 12 July 2011 16:52, Jesse M <jaysie05@gmail.com> wrote:
There mobile banking service keeps on failing every now n then. And when it fails, they don't auto reverse, you have to call the contact center only to take u another 76hrs to have it credited back to your A/C.
On Tue, Jul 12, 2011 at 4:39 PM, Bernard Mwagiru <bmwagiru@gmail.com>wrote:
Subscribe to mobile banking. It'll save you such emergencies. Had to transfer funds from KCB account to mpesa, which I used to top up my I&M visa card. Sorted!
./bernard sent from my android device.
On Jul 12, 2011 4:10 PM, "Derrick Wesonga" <wesongaderrick@gmail.com> wrote:
Jana evening nearly had to walk home, thank God for the coins we leave everywhere.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- with Regards:
blog.denniskioko.com <http://www.denniskioko.com/>
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Speaks volumes about DRP and BCP in major banks On Wed, Jul 13, 2011 at 8:57 AM, Paul Kevin <paultitude@gmail.com> wrote:
KCB is bac up, used it in the morning
On Wed, Jul 13, 2011 at 8:48 AM, Dennis Kioko <dmbuvi@gmail.com> wrote:
Wait a minute,
Are you guys saying that you cannot, at all, withdraw money from your bank account using a KCB ATM card?
On 12 July 2011 16:52, Jesse M <jaysie05@gmail.com> wrote:
There mobile banking service keeps on failing every now n then. And when it fails, they don't auto reverse, you have to call the contact center only to take u another 76hrs to have it credited back to your A/C.
On Tue, Jul 12, 2011 at 4:39 PM, Bernard Mwagiru <bmwagiru@gmail.com>wrote:
Subscribe to mobile banking. It'll save you such emergencies. Had to transfer funds from KCB account to mpesa, which I used to top up my I&M visa card. Sorted!
./bernard sent from my android device.
On Jul 12, 2011 4:10 PM, "Derrick Wesonga" <wesongaderrick@gmail.com> wrote:
Jana evening nearly had to walk home, thank God for the coins we leave everywhere.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- with Regards:
blog.denniskioko.com <http://www.denniskioko.com/>
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
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-- Regards, Yonny ..... there are two survival skills we must always remember: Never mess with people who handle your food; and never, whenever possible, enrage the IT guy.

About 3 days a bank's ATMs not working? Who manages these systems at KCB? Herdsmen from Northern Kenya? The longest I'd expect atm failure is 2 hrs max.

Not working or has no money? KCB need to change alot of their ATMS !!! On Wed, Jul 13, 2011 at 10:00 AM, ANTONY NDUNG'U <tmndungu@gmail.com> wrote:
About 3 days a bank's ATMs not working? Who manages these systems at KCB? Herdsmen from Northern Kenya? The longest I'd expect atm failure is 2 hrs max.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke

They had a power outage on Saturday. The same thing that happened to KRA about a month ago; Some years earlier in KPLC. How on earth does a power outage affect operations in a major institution?. Two things 1) Gross in in-efficiency on the part of the ICT department 2) Misplacement of priorities by the finance department just like where I am. The "attitude" IT'S NEVER URGENT AND IMPORTANT UNLESS IT IS VERY URGENT!!!!. On Wed, Jul 13, 2011 at 10:00 AM, ANTONY NDUNG'U <tmndungu@gmail.com> wrote:
About 3 days a bank's ATMs not working? Who manages these systems at KCB? Herdsmen from Northern Kenya? The longest I'd expect atm failure is 2 hrs max.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards, Allan M 0722-266-146

Some times and most of times IT is pinned down when there is no reliable DRP and BCP in place. But mostly its the organisartions management that doesn't take IT seriously. They view it as an expense rather than an enabler. when days like these arise, is when you go running around like a headless chicken. Othertimes during DRP test s*#t happens and systems fail. I once did DRP tests, and ended up with blown up router and core switch and one server hard drive was gone. aquisation and reconfiguring these equipement was a night mare and a couple days outage. On Wed, Jul 13, 2011 at 10:15 AM, Allan M <mbiyua@gmail.com> wrote:
They had a power outage on Saturday. The same thing that happened to KRA about a month ago; Some years earlier in KPLC. How on earth does a power outage affect operations in a major institution?. Two things 1) Gross in in-efficiency on the part of the ICT department 2) Misplacement of priorities by the finance department just like where I am. The "attitude" IT'S NEVER URGENT AND IMPORTANT UNLESS IT IS VERY URGENT!!!!.
On Wed, Jul 13, 2011 at 10:00 AM, ANTONY NDUNG'U <tmndungu@gmail.com>wrote:
About 3 days a bank's ATMs not working? Who manages these systems at KCB? Herdsmen from Northern Kenya? The longest I'd expect atm failure is 2 hrs max.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Allan M 0722-266-146
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- "Aim for the top. It is less crowded there." www.freewebs.com/dkimathi

For KCB I don't think is a BCP/DRP issue, I think it is their core system which has issues On Wed, Jul 13, 2011 at 6:54 PM, Dickson Kimathi <dhikims@gmail.com> wrote:
Some times and most of times IT is pinned down when there is no reliable DRP and BCP in place. But mostly its the organisartions management that doesn't take IT seriously. They view it as an expense rather than an enabler. when days like these arise, is when you go running around like a headless chicken.
Othertimes during DRP test s*#t happens and systems fail. I once did DRP tests, and ended up with blown up router and core switch and one server hard drive was gone. aquisation and reconfiguring these equipement was a night mare and a couple days outage.
On Wed, Jul 13, 2011 at 10:15 AM, Allan M <mbiyua@gmail.com> wrote:
They had a power outage on Saturday. The same thing that happened to KRA about a month ago; Some years earlier in KPLC. How on earth does a power outage affect operations in a major institution?. Two things 1) Gross in in-efficiency on the part of the ICT department 2) Misplacement of priorities by the finance department just like where I am. The "attitude" IT'S NEVER URGENT AND IMPORTANT UNLESS IT IS VERY URGENT!!!!.
On Wed, Jul 13, 2011 at 10:00 AM, ANTONY NDUNG'U <tmndungu@gmail.com>wrote:
About 3 days a bank's ATMs not working? Who manages these systems at KCB? Herdsmen from Northern Kenya? The longest I'd expect atm failure is 2 hrs max.
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- Regards,
Allan M 0722-266-146
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
-- "Aim for the top. It is less crowded there." www.freewebs.com/dkimathi
_______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24&t=94 ------------ Other services @ http://my.co.ke
participants (13)
-
Allan M
-
Alvin Jason Ochieng
-
ANTONY NDUNG'U
-
Bernard Mwagiru
-
David Mugo
-
Dennis Kioko
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Derrick Wesonga
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Dickson Kimathi
-
James Karanja
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Jesse M
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Paul Kevin
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Robert Kuria
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Yonny Mutai