
Hey Skunks, Anyone eva been messed by this bank? They keep telling me its not my signature. I'm my twin brother. Stupid bank, are they victims of fraud or sth? regards, Tusker 21

Pole. I also have a similar problem. I know several guys who keep getting into trouble with this bank about their signatures. On Mon, Nov 14, 2011 at 10:03 PM, Tusker 21 <tusker212@gmail.com> wrote:
Hey Skunks,
Anyone eva been messed by this bank? They keep telling me its not my signature. I'm my twin brother. Stupid bank, are they victims of fraud or sth?
regards,
Tusker 21
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@Tusker, I'm not with this bank, but other banks too sometimes seem to treat their clients with suspicion. Interestingly, a couple of months ago I went through a similar incident and lost my cool with a bank. The fact is, and as reported by the local dailies, the fraud takes place inside these banks and I was very adamant to see the bank manager about the incident. The same people who handle the cash, cheques and have access to client accounts are the ones involved in fraud, so why should the customer be treated as a criminal. After a few minutes of making noise, the manager was able to rectify the situation and it has not been repeated since. Stand up for your rights and refuse to be treated as criminals, just because of a paraniod banking system where the offenders are inside the banks. The CBK anti-fraud report is a good source of what is happening in banks and worth a read. Me thots. Rgds. :-) On Mon, Nov 14, 2011 at 10:03 PM, Tusker 21 <tusker212@gmail.com> wrote:
Hey Skunks,
Anyone eva been messed by this bank? They keep telling me its not my signature. I'm my twin brother. Stupid bank, are they victims of fraud or sth?
regards,
Tusker 21

Have you guys ever heard of personal bankers????... they know you and sort you in case of a problem... On Tue, Nov 15, 2011 at 8:27 AM, aki <aki275@gmail.com> wrote:
@Tusker,
I'm not with this bank, but other banks too sometimes seem to treat their clients with suspicion. Interestingly, a couple of months ago I went through a similar incident and lost my cool with a bank. The fact is, and as reported by the local dailies, the fraud takes place inside these banks and I was very adamant to see the bank manager about the incident. The same people who handle the cash, cheques and have access to client accounts are the ones involved in fraud, so why should the customer be treated as a criminal. After a few minutes of making noise, the manager was able to rectify the situation and it has not been repeated since.
Stand up for your rights and refuse to be treated as criminals, just because of a paraniod banking system where the offenders are inside the banks. The CBK anti-fraud report is a good source of what is happening in banks and worth a read.
Me thots.
Rgds. :-)
On Mon, Nov 14, 2011 at 10:03 PM, Tusker 21 <tusker212@gmail.com> wrote:
Hey Skunks,
Anyone eva been messed by this bank? They keep telling me its not my signature. I'm my twin brother. Stupid bank, are they victims of fraud or sth?
regards,
Tusker 21
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Personal bankers are good. and i like them. problem is that its quite cumbersome at times avoiding to go to a certain branch because you do not know the tellers. Guess the banks should borrow a leaf from MPESA agents. you just ask the cashier..... Uko na float? regards, tusker 21 On Tue, Nov 15, 2011 at 9:02 AM, Joseph Maina <mainasoft00@gmail.com> wrote:
Have you guys ever heard of personal bankers????... they know you and sort you in case of a problem...
On Tue, Nov 15, 2011 at 8:27 AM, aki <aki275@gmail.com> wrote:
@Tusker,
I'm not with this bank, but other banks too sometimes seem to treat their clients with suspicion. Interestingly, a couple of months ago I went through a similar incident and lost my cool with a bank. The fact is, and as reported by the local dailies, the fraud takes place inside these banks and I was very adamant to see the bank manager about the incident. The same people who handle the cash, cheques and have access to client accounts are the ones involved in fraud, so why should the customer be treated as a criminal. After a few minutes of making noise, the manager was able to rectify the situation and it has not been repeated since.
Stand up for your rights and refuse to be treated as criminals, just because of a paraniod banking system where the offenders are inside the banks. The CBK anti-fraud report is a good source of what is happening in banks and worth a read.
Me thots.
Rgds. :-)
On Mon, Nov 14, 2011 at 10:03 PM, Tusker 21 <tusker212@gmail.com> wrote:
Hey Skunks,
Anyone eva been messed by this bank? They keep telling me its not my signature. I'm my twin brother. Stupid bank, are they victims of fraud or sth?
regards,
Tusker 21
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I saw in the papers that you need to have monthly net income of not less than Ksh. 400,000 and above so as to have such a premium services e.g personal banker. I think they deduct like Ksh. 3,000 every month from your account so as to enjoy the privilege... ...at 3K per month, the personal banker must be also be prepared to massage my feet, using olive oil, while we discuss interest rates... Timo. On 11/15/11, Tusker 21 <tusker212@gmail.com> wrote:
Personal bankers are good. and i like them. problem is that its quite cumbersome at times avoiding to go to a certain branch because you do not know the tellers.
Guess the banks should borrow a leaf from MPESA agents. you just ask the cashier..... Uko na float?
regards,
tusker 21
On Tue, Nov 15, 2011 at 9:02 AM, Joseph Maina <mainasoft00@gmail.com> wrote:
Have you guys ever heard of personal bankers????... they know you and sort you in case of a problem...
On Tue, Nov 15, 2011 at 8:27 AM, aki <aki275@gmail.com> wrote:
@Tusker,
I'm not with this bank, but other banks too sometimes seem to treat their clients with suspicion. Interestingly, a couple of months ago I went through a similar incident and lost my cool with a bank. The fact is, and as reported by the local dailies, the fraud takes place inside these banks and I was very adamant to see the bank manager about the incident. The same people who handle the cash, cheques and have access to client accounts are the ones involved in fraud, so why should the customer be treated as a criminal. After a few minutes of making noise, the manager was able to rectify the situation and it has not been repeated since.
Stand up for your rights and refuse to be treated as criminals, just because of a paraniod banking system where the offenders are inside the banks. The CBK anti-fraud report is a good source of what is happening in banks and worth a read.
Me thots.
Rgds. :-)
On Mon, Nov 14, 2011 at 10:03 PM, Tusker 21 <tusker212@gmail.com> wrote:
Hey Skunks,
Anyone eva been messed by this bank? They keep telling me its not my signature. I'm my twin brother. Stupid bank, are they victims of fraud or sth?
regards,
Tusker 21
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[?][?] I saw in the papers that you need to have monthly net income of not
less than Ksh. 400,000 and above so as to have such a premium services e.g personal banker.
With such net incomes - that means the target for premium is mostly CEOs, Expatriates, MPs and a few NGO employees (basically a handful when distributed across all banks and branches) - did I leave anyone out ?

Join NIC for a peace of mind... Its also the most advanced bank in terms of technology.. and they know you by your second "name" and not a "number" On Wed, Nov 16, 2011 at 1:53 PM, ndungu stephen <ndungustephen@gmail.com>wrote:
[?][?]
I saw in the papers that you need to have monthly net income of not
less than Ksh. 400,000 and above so as to have such a premium services e.g personal banker.
With such net incomes - that means the target for premium is mostly CEOs, Expatriates, MPs and a few NGO employees (basically a handful when distributed across all banks and branches) - did I leave anyone out ?
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-- Regards, A. Mwai

NIC mara pap! By the way how is the banking experience at NIC? ATMs are they at strategic places.......? will i will find myself miraculouslygetting to an ATM without a queue regards, Tusker 21 On Wed, Nov 16, 2011 at 2:03 PM, Antony Mwai <antonymwai@gmail.com> wrote:
Join NIC for a peace of mind... Its also the most advanced bank in terms of technology.. and they know you by your second "name" and not a "number"
On Wed, Nov 16, 2011 at 1:53 PM, ndungu stephen <ndungustephen@gmail.com>wrote:
[?][?]
I saw in the papers that you need to have monthly net income of not
less than Ksh. 400,000 and above so as to have such a premium services e.g personal banker.
With such net incomes - that means the target for premium is mostly CEOs, Expatriates, MPs and a few NGO employees (basically a handful when distributed across all banks and branches) - did I leave anyone out ?
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--
Regards,
A. Mwai
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I have never queued in an NIC ATM - ever -- mabbe we are very few on our side of town.

I know they encourage their customers not to use their cards on the net. Always use a separate bank for on-line transactions. On Thu, Nov 17, 2011 at 10:54 AM, Timothy Mutugi <timothymutugi@gmail.com>wrote:
@Anthony
Is the NIC Debit card usable on the net?
Timo.
On 11/16/11, ndungu stephen <ndungustephen@gmail.com> wrote:
I have never queued in an NIC ATM - ever -- mabbe we are very few on our side of town.
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I think the best card to use on the net is a prepaid card. The safaricom I&M prepay visa card is an awesome product. You load it with mpesa and you enjoy visa services. Back to NIC bank are the branches many? i think i only notice the one on bunyala rd rdabout. What is the best bank for a small enterprise and also personal banking? I have noticed that consolidated bank is really advertising itself nowadays regards, On Thu, Nov 17, 2011 at 11:02 AM, Paul Kevin <paultitude@gmail.com> wrote:
I know they encourage their customers not to use their cards on the net. Always use a separate bank for on-line transactions.
On Thu, Nov 17, 2011 at 10:54 AM, Timothy Mutugi <timothymutugi@gmail.com>wrote:
@Anthony
Is the NIC Debit card usable on the net?
Timo.
On 11/16/11, ndungu stephen <ndungustephen@gmail.com> wrote:
I have never queued in an NIC ATM - ever -- mabbe we are very few on our side of town.
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i also concur, NIC bank is a good bank. services are great On Thu, Nov 17, 2011 at 11:25 AM, Tusker 21 <tusker212@gmail.com> wrote:
I think the best card to use on the net is a prepaid card. The safaricom I&M prepay visa card is an awesome product. You load it with mpesa and you enjoy visa services.
Back to NIC bank are the branches many? i think i only notice the one on bunyala rd rdabout.
What is the best bank for a small enterprise and also personal banking?
I have noticed that consolidated bank is really advertising itself nowadays
regards,
On Thu, Nov 17, 2011 at 11:02 AM, Paul Kevin <paultitude@gmail.com> wrote:
I know they encourage their customers not to use their cards on the net. Always use a separate bank for on-line transactions.
On Thu, Nov 17, 2011 at 10:54 AM, Timothy Mutugi <timothymutugi@gmail.com
wrote:
@Anthony
Is the NIC Debit card usable on the net?
Timo.
On 11/16/11, ndungu stephen <ndungustephen@gmail.com> wrote:
I have never queued in an NIC ATM - ever -- mabbe we are very few on our side of town.
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-- It is difficult to see the picture when you are inside of the frame

Interesting enough, I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did), I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker) Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note regards Patrick

LOL, leaaary? Regrds K Z M ---"It's not your blue blood, your pedigree or your college degree. It's what you do with your life that counts. --- On Mon, Nov 21, 2011 at 9:16 AM, Patrick Karanja <wabethi@gmail.com> wrote:
Interesting enough,
I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did),
I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker)
Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note
regards
Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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Btw interestingly way back in 2000 I was one of the guys who was scanning the signatures into the system as an after high school jobo. Surprised they still have issues with that. I see they're now promoting Internet banking. Anybody tried out that service from them? experiences? On 21 November 2011 10:55, Kenneth Muhia <kzmuhia@gmail.com> wrote:
LOL, leaaary?
Regrds K Z M ---"It's not your blue blood, your pedigree or your college degree. It's what you do with your life that counts. ---
On Mon, Nov 21, 2011 at 9:16 AM, Patrick Karanja <wabethi@gmail.com>wrote:
Interesting enough,
I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did),
I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker)
Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note
regards
Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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I use co-op internet banking, and their two-level security might be cumbersome but is guaranteed security, which I think its the best of all the internet banking services I have. The service itself is however limiting in what one can and cant do ./Ok3ch On Wed, Nov 23, 2011 at 11:28 AM, Gituma Nturibi <gnturibi@gmail.com> wrote:
Btw interestingly way back in 2000 I was one of the guys who was scanning the signatures into the system as an after high school jobo. Surprised they still have issues with that.
I see they're now promoting Internet banking. Anybody tried out that service from them? experiences?
On 21 November 2011 10:55, Kenneth Muhia <kzmuhia@gmail.com> wrote:
LOL, leaaary? Regrds K Z M ---"It's not your blue blood, your pedigree or your college degree. It's what you do with your life that counts. ---
On Mon, Nov 21, 2011 at 9:16 AM, Patrick Karanja <wabethi@gmail.com> wrote:
Interesting enough,
I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did),
I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker)
Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note
regards
Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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I think with NIC debit card you can use Pesa Point and KCB ATMS without any charges On Wed, Nov 23, 2011 at 11:36 AM, Okechukwu <okechukwu@gmail.com> wrote:
I use co-op internet banking, and their two-level security might be cumbersome but is guaranteed security, which I think its the best of all the internet banking services I have. The service itself is however limiting in what one can and cant do
./Ok3ch
On Wed, Nov 23, 2011 at 11:28 AM, Gituma Nturibi <gnturibi@gmail.com> wrote:
Btw interestingly way back in 2000 I was one of the guys who was scanning the signatures into the system as an after high school jobo. Surprised they still have issues with that.
I see they're now promoting Internet banking. Anybody tried out that service from them? experiences?
On 21 November 2011 10:55, Kenneth Muhia <kzmuhia@gmail.com> wrote:
LOL, leaaary? Regrds K Z M ---"It's not your blue blood, your pedigree or your college degree. It's what you do with your life that counts. ---
On Mon, Nov 21, 2011 at 9:16 AM, Patrick Karanja <wabethi@gmail.com> wrote:
Interesting enough,
I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did),
I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker)
Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note
regards
Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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Limiting? what are the limits? the brochure doesn't say much On 23 November 2011 11:36, Okechukwu <okechukwu@gmail.com> wrote:
I use co-op internet banking, and their two-level security might be cumbersome but is guaranteed security, which I think its the best of all the internet banking services I have. The service itself is however limiting in what one can and cant do
./Ok3ch
On Wed, Nov 23, 2011 at 11:28 AM, Gituma Nturibi <gnturibi@gmail.com> wrote:
Btw interestingly way back in 2000 I was one of the guys who was scanning the signatures into the system as an after high school jobo. Surprised they still have issues with that.
I see they're now promoting Internet banking. Anybody tried out that service from them? experiences?
On 21 November 2011 10:55, Kenneth Muhia <kzmuhia@gmail.com> wrote:
LOL, leaaary? Regrds K Z M ---"It's not your blue blood, your pedigree or your college degree. It's what you do with your life that counts. ---
On Mon, Nov 21, 2011 at 9:16 AM, Patrick Karanja <wabethi@gmail.com> wrote:
Interesting enough,
I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did),
I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker)
Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note
regards
Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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Well, for one you cannot do bank transfers and set up standing orders and the like - its more of a place to login and check transactions and print out statements - atleast from my experience. ./Ok3ch On Wed, Nov 23, 2011 at 12:28 PM, Gituma Nturibi <gnturibi@gmail.com> wrote:
Limiting? what are the limits? the brochure doesn't say much
On 23 November 2011 11:36, Okechukwu <okechukwu@gmail.com> wrote:
I use co-op internet banking, and their two-level security might be cumbersome but is guaranteed security, which I think its the best of all the internet banking services I have. The service itself is however limiting in what one can and cant do
./Ok3ch
On Wed, Nov 23, 2011 at 11:28 AM, Gituma Nturibi <gnturibi@gmail.com> wrote:
Btw interestingly way back in 2000 I was one of the guys who was scanning the signatures into the system as an after high school jobo. Surprised they still have issues with that.
I see they're now promoting Internet banking. Anybody tried out that service from them? experiences?
On 21 November 2011 10:55, Kenneth Muhia <kzmuhia@gmail.com> wrote:
LOL, leaaary? Regrds K Z M ---"It's not your blue blood, your pedigree or your college degree. It's what you do with your life that counts. ---
On Mon, Nov 21, 2011 at 9:16 AM, Patrick Karanja <wabethi@gmail.com> wrote:
Interesting enough,
I had a similar issue with a particular female teller who eventually said I need to change the signature( which I did),
I was there last week to withdraw cash over the counter and she asked me if we changed the signature( cue: Now I know you, now I have my own personal banker)
Well I shared my experience with a female friend and was told the teller was hitting on me on a very light note
regards
Patrick _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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@Okechukwu, I beg to differ. I do get to make transfers (EFT/RTGS) with coopnet - both to other coop accounts and other banks as well. You can even set it up to occur at a later date so as to time a value date of a cheque etc. For international transfers however I've had to walk over to a branch. Ask for an upgrade bwana [?] I find their offering convenient - the MPESA to Bank (paybill 400200) is realtime. The moment you've received a text from Coop on your transaction which is just a second after the Safaricom text - just refresh your transaction listing and the transaction's there and your balance updated. Way faster than KCB IMO.

@Okechukwu, I also do bank transfers to co-op accounts and other local banks as well as pay elec bills via Coopnet. Rgds On Wed, Nov 23, 2011 at 1:15 PM, Haggai Nyang <haggai.nyang@gmail.com>wrote:
@Okechukwu,
I beg to differ. I do get to make transfers (EFT/RTGS) with coopnet - both to other coop accounts and other banks as well. You can even set it up to occur at a later date so as to time a value date of a cheque etc. For international transfers however I've had to walk over to a branch. Ask for an upgrade bwana [?]
I find their offering convenient - the MPESA to Bank (paybill 400200) is realtime. The moment you've received a text from Coop on your transaction which is just a second after the Safaricom text - just refresh your transaction listing and the transaction's there and your balance updated. Way faster than KCB IMO.
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-- Its all in the </head> Best Regards, Paul Njoroge. Skype: njorogepaul

Gentlemen, that is why I said at least from my experience - The login mechanism is so cumbersome that I cant remember the last time I logged in and have never bothered to explore it - so yes, you may/are doing these transactions, but I've never. ./Ok3ch On Wed, Nov 23, 2011 at 1:24 PM, Paul Njoroge <njorogekamau@gmail.com>wrote:
@Okechukwu,
I also do bank transfers to co-op accounts and other local banks as well as pay elec bills via Coopnet.
Rgds
On Wed, Nov 23, 2011 at 1:15 PM, Haggai Nyang <haggai.nyang@gmail.com>wrote:
@Okechukwu,
I beg to differ. I do get to make transfers (EFT/RTGS) with coopnet - both to other coop accounts and other banks as well. You can even set it up to occur at a later date so as to time a value date of a cheque etc. For international transfers however I've had to walk over to a branch. Ask for an upgrade bwana [?]
I find their offering convenient - the MPESA to Bank (paybill 400200) is realtime. The moment you've received a text from Coop on your transaction which is just a second after the Safaricom text - just refresh your transaction listing and the transaction's there and your balance updated. Way faster than KCB IMO.
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-- Its all in the </head>
Best Regards, Paul Njoroge.
Skype: njorogepaul
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On the contrary; I find the Coop Bank EFT method just as easy as the NIC one - the trick is simple (its just a two step procedure)- simply scan your card at high resolution and access it from anywhere once you put the scan in the "cloud"

I was never comparing it with NIC since I believe its a shitty Barclays clothed in another dress - personal opinion though. I compare wit my experience with StanChart online banking and it doesnt come close IMHO ./Ok3ch On Wed, Nov 23, 2011 at 5:23 PM, ndungu stephen <ndungustephen@gmail.com> wrote:
On the contrary; I find the Coop Bank EFT method just as easy as the NIC one - the trick is simple (its just a two step procedure)- simply scan your card at high resolution and access it from anywhere once you put the scan in the "cloud" _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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Signatures may be irritating but not as much as getting deducted 950Kshs by Stanchart every month for a transaction that did not go through. Its makes it even worse when they try to explain that the transaction overdrew your account by 13 shillings which causes the charge. I eventually threw the ATM card in a pit latrine and closed the account. As for Coop I find them quite convenient though my life would be better with a few changes. /Bonz On Wed, Nov 23, 2011 at 6:20 PM, Okechukwu <okechukwu@gmail.com> wrote:
I was never comparing it with NIC since I believe its a shitty Barclays clothed in another dress - personal opinion though. I compare wit my experience with StanChart online banking and it doesnt come close IMHO
./Ok3ch
On Wed, Nov 23, 2011 at 5:23 PM, ndungu stephen <ndungustephen@gmail.com> wrote:
On the contrary; I find the Coop Bank EFT method just as easy as the NIC one - the trick is simple (its just a two step procedure)- simply scan your card at high resolution and access it from anywhere once you put the scan in the "cloud" _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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I bank with Equity and KCB. They treat me good! David. On Wed, Nov 23, 2011 at 11:51 PM, Boniface <mboteb@gmail.com> wrote:
Signatures may be irritating but not as much as getting deducted 950Kshs by Stanchart every month for a transaction that did not go through. Its makes it even worse when they try to explain that the transaction overdrew your account by 13 shillings which causes the charge. I eventually threw the ATM card in a pit latrine and closed the account. As for Coop I find them quite convenient though my life would be better with a few changes.
/Bonz
On Wed, Nov 23, 2011 at 6:20 PM, Okechukwu <okechukwu@gmail.com> wrote:
I was never comparing it with NIC since I believe its a shitty Barclays clothed in another dress - personal opinion though. I compare wit my experience with StanChart online banking and it doesnt come close IMHO
./Ok3ch
On Wed, Nov 23, 2011 at 5:23 PM, ndungu stephen <ndungustephen@gmail.com> wrote:
On the contrary; I find the Coop Bank EFT method just as easy as the NIC one - the trick is simple (its just a two step procedure)- simply scan your card at high resolution and access it from anywhere once you put the scan in the "cloud" _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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-- ------------- David Mugo, ICT & E-Commerce Consultant, http://majibu.com Twitter: @raidarmax

*2011/11/23 Boniface <mboteb@gmail.com> *
*Signatures may be irritating but not as much as getting deducted 950Kshs by Stanchart every month for a transaction that did not go through. Its makes it even worse when they try to explain that the transaction overdrew your account by 13 shillings which causes the charge. I eventually threw the ATM card in a pit latrine and closed the account. As for Coop I find them quite convenient though my life would be better with a few changes.
*
Boniface, now that you mentioned Stanchart on a Co-op thread [?], allow me to share my thoughts. Methinks that yours was a typical case of "RTFM + Wrong tool for the wrong job". I've been on Stanchart (and KCB) for as long as I can remember. I opted for the 950/= flat rate Stanchart account in tandem with my needs & I can't complain about value for money. I agree they have harsh penalties for flimsy mistakes; but heck, that's well spelt out in their brochure (available online). My personal reasons for sticking with them are: - Excellent online transaction portal - I repeatedly use this from whichever corner of the globe I may be in. I've never had any issue with foreign account transactions. - Good linkage between Account & Credit card. - No horror stories about overdue card payments. - Countless standing orders regardless of the receiving bank. - Wide acceptability of the Debit Card. - I was shocked to learn that my colleagues' VISA card (form a different bank) had restrictions in one country in the Middle-East. I'd always thought VISA was VISA [?] - Responsive customer care. It works wonders if you cc your Bank manager in those sorts of correspondences. All in all : It pays to match a tool with the task. Good to note that Co-op comes close to that in your case. [?][?] Tony.

Tony, Its not about RTFM, I knew what the account entails and the charges. Otherwise how do you get charged for a service you did not use (I mentioned that the transaction did not go through) and yet pay monthly fines. Problem is that even after accepting there is a problem, they were not willing to rectify it and thats when I got an alternative provider. PS: Personally I do not require a couch in my bank, I just need to step in and out in a flash. On Thu, Nov 24, 2011 at 6:11 PM, Tony Likhanga <tlikhanga@gmail.com> wrote:
*2011/11/23 Boniface <mboteb@gmail.com> *
*Signatures may be irritating but not as much as getting deducted 950Kshs by Stanchart every month for a transaction that did not go through. Its makes it even worse when they try to explain that the transaction overdrew your account by 13 shillings which causes the charge. I eventually threw the ATM card in a pit latrine and closed the account. As for Coop I find them quite convenient though my life would be better with a few changes.
*
Boniface, now that you mentioned Stanchart on a Co-op thread [?], allow me to share my thoughts. Methinks that yours was a typical case of "RTFM + Wrong tool for the wrong job".
I've been on Stanchart (and KCB) for as long as I can remember. I opted for the 950/= flat rate Stanchart account in tandem with my needs & I can't complain about value for money. I agree they have harsh penalties for flimsy mistakes; but heck, that's well spelt out in their brochure (available online).
My personal reasons for sticking with them are: - Excellent online transaction portal - I repeatedly use this from whichever corner of the globe I may be in. I've never had any issue with foreign account transactions. - Good linkage between Account & Credit card. - No horror stories about overdue card payments. - Countlesws standing orders regardless of the receiving bank. - Wide acceptability of the Debit Card. - I was shocked to learn that my colleagues' VISA card (form a different bank) had restrictions in one country in the Middle-East. I'd always thought VISA was VISA [?] - Responsive customer care. It works wonders if you cc your Bank manager in those sorts of correspondences.
All in all : It pays to match a tool with the task. Good to note that Co-op comes close to that in your case. [?][?]
Tony.
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@Tony - My reasons exactly for using StanChart, and on top of that, I can negotiate interest rates on loans when the whole world is paying 25% ./Ok3ch On Thu, Nov 24, 2011 at 6:11 PM, Tony Likhanga <tlikhanga@gmail.com> wrote:
*2011/11/23 Boniface <mboteb@gmail.com> *
*Signatures may be irritating but not as much as getting deducted 950Kshs by Stanchart every month for a transaction that did not go through. Its makes it even worse when they try to explain that the transaction overdrew your account by 13 shillings which causes the charge. I eventually threw the ATM card in a pit latrine and closed the account. As for Coop I find them quite convenient though my life would be better with a few changes.
*
Boniface, now that you mentioned Stanchart on a Co-op thread [?], allow me to share my thoughts. Methinks that yours was a typical case of "RTFM + Wrong tool for the wrong job".
I've been on Stanchart (and KCB) for as long as I can remember. I opted for the 950/= flat rate Stanchart account in tandem with my needs & I can't complain about value for money. I agree they have harsh penalties for flimsy mistakes; but heck, that's well spelt out in their brochure (available online).
My personal reasons for sticking with them are: - Excellent online transaction portal - I repeatedly use this from whichever corner of the globe I may be in. I've never had any issue with foreign account transactions. - Good linkage between Account & Credit card. - No horror stories about overdue card payments. - Countless standing orders regardless of the receiving bank. - Wide acceptability of the Debit Card. - I was shocked to learn that my colleagues' VISA card (form a different bank) had restrictions in one country in the Middle-East. I'd always thought VISA was VISA [?] - Responsive customer care. It works wonders if you cc your Bank manager in those sorts of correspondences.
All in all : It pays to match a tool with the task. Good to note that Co-op comes close to that in your case. [?][?]
Tony.
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participants (19)
-
aki
-
Antony Mwai
-
Boniface
-
David Mugo
-
Gerald Karanja
-
gisho
-
Gituma Nturibi
-
Haggai Nyang
-
joel eliakim
-
Joseph Maina
-
Kenneth Muhia
-
ndungu stephen
-
Okechukwu
-
Patrick Karanja
-
Paul Kevin
-
Paul Njoroge
-
Timothy Mutugi
-
Tony Likhanga
-
Tusker 21