Return it to Safaricom if the warranty is not over. Safaricom shops are everywhere. On 14 July 2014 16:27, Joseph Maina <mainasoft00@gmail.com> wrote:

I redeemed an alcatel android phone from safaricom bu every time I try to install facebook or whatsapp i get the above error.. some one help me work this round

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Return they should replace it fod you.A pal had the same issue and she returned it to Safcom shop and was given another.Remember to carry your receipt. On Jul 14, 2014 4:31 PM, "Joseph Maina" <mainasoft00@gmail.com> wrote:

I redeemed an alcatel android phone from safaricom bu every time I try to install facebook or whatsapp i get the above error.. some one help me work this round

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