Its not possible to compare an orange and an apple... penetration is still very poor in Kenya so economies of scale are against us, we are also 90% importers of content unlike US or Europe and therefore have to pay extra to backhaul that content. So at 400USD the ISP is barely breaking even. From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Philip Musyoki Sent: Friday, December 03, 2010 8:54 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] When a whole ISP go down I don't think 400 USD per MB is cheap. By international standards, it is quite expensive And yes, people want 100% uptime all the time. You pay for an agreed level of service with your provide, honour you part of the bargain by paying you dues, so the provider should honour their part by delivering service 100% all the time. Alvin and Tony, What would you do if you went to a supermarket, bought a loaf of bread for KES 30 (which I think is cheaper than 400 USD) only to get home and find a couple of slices missing?