Describe your situation in detail. If it's 100 PCs infected, or just a couple.Here is what I'd do, anyway.

1. Identify a clean PC. Install Kaspersky (yes, I don't trust other AVs that much!) AV Trial version. Update it.
2. Open all infected computers. Remove the HDD and label them accordingly.
3. Attach these disks (in rotation) as slave disk on the computer (1) above
4. Do a full scan for viruses. Please take note not to delete your Symantec app folder in case it's detected as a virus.

That's a suggestion and will probably eat into all your weekend, but you have no option.

IMPORTANT: Recall and QUARANTINE ALL flash disks from all the staff. Do this by getting to the office at 6am on Monday and let nobody get in with any flash/external disks - not even the boss!!! :-)
Scan all of them on PC (1) before returning them.



On 4 May 2013 10:30, Robert Ndegwa <bobwaire@gmail.com> wrote:
there are countless solutions but no concrete answer.I wanted someone who has encountered the same problem to help me with their practical solution.


On Sat, May 4, 2013 at 9:45 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:
Did you fail to find suggestions using Google?



On 4 May 2013 09:37, Robert Ndegwa <bobwaire@gmail.com> wrote:
Morning skunks,

I have a virus that is creating shortcuts of the folders in our drives.I am using Symantec End-point protection and have updated it and have run a full scan,but the virus is still replicating.Is there anyone with a solution?Kindly assist.

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Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."

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Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."