I would also like to thank the zuku team......but I dont have much to be thankful about. Their fibre link is extremely slow between 4pm to midnight after which the speeds starts picking again. I actually called and asked them whether they can put me back on the wi-max caz it was actually more reliable but was told that they had already shut down the nearest base station. Anyone from the zuku team who can help? or can at least tell me how long this is likely to go on.

Kevin

On Thu, Aug 4, 2011 at 8:26 AM, Kimani : TransTech " Love For Tech Stuff" <techstuff@transtech.co.ke> wrote:

Hi all,

I agree with Amanya & Agosta in principle and I think Skunkworks needs to be
a place of brutal honesty with a redemptive window.

By the time a skunk(ette) writes about their bad experience , it's a great
window for the grieving party e.g. a service provider to get the brutal
truth that if it was to go through their customer service department ,up to
the HOD/Director, they would never get the honest truth.

That means the aggrieved party needs to not just complain with bitterness,
but t state the facts  honestly ,but with respect.

If  you are on this list and your organization had been accused, don't just
keep quiet, respond  on skunk works and not just for PR but with getuine
intrest and concern.

For you the aggrieved party, once you are sorted, tell the skunks(ettes)
that you have been sorted.

If you have a though on what the wrongful party can do, just email them
off/on list.

Case in point, 2 days ago I wrote about my experience with Zuku internet
and they responded. The Service delivery Manager called me and also the head
of Customer service we spoke at length. The following day I was sorted.

That was positive energy from the Skunks(ettes) army.

Am only remaining with  thanking the Zuku team on list for hearing my cry.

Good day

Kimani

-----Original Message-----
From: skunkworks-bounces@lists.my.co.ke
[mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Agosta Liko
Sent: Thursday, August 04, 2011 7:02 AM
To: Skunkworks Mailing List
Subject: Re: [Skunkworks] what if?

Amanya,

This would be a very positive step ... Towards a building a community
of peers or that of peer reviews and not "peer putdown"

I would like to go further and request the organisers to consider
having some monthly meetups ... Skunkworks used to have them ... Where
we can all grow together

Thanks

Agosta Liko
Founder @ www.verviant.com and www.pesapal.com

On 8/4/11, amanya <whynnot@gmail.com> wrote:
> hi all
>
> it appears to me that we have increasingly turned this into a space to
> gripe. leading to a member wondering why anyone bothers to bring their
> website for review. is this the best we can do and be?
>
> we are hostile to people's shortcomings; even pointing out member's
spelling
> mistakes. we, and i include myself, have tended to be quick to cut each
> other down. (and while thinking about this, i realized the tone of a
recent
> post could have been polite and will be sending an apology off list. or
> should i do this on list?)
>
> what if our interest was to reach out as opposed to shoot down? is it
> possible to end this trend where members associated with particular
> organizations "lurk" on the list? can we reach out to industry players and
> say blog about whatever products they are bringing to the market  having
> interviewed them? could we appreciate an idea and be understanding when
its
> execution has hurdles?
>
> i fear for as long we are outside looking in, what we take for influence
is
> nothing but hubris.
>
> a favorite TED talk is the Steve Jobs, 2005 Stanford Commencement Address,
> How to live before you die, http://goo.gl/aHefs (31MB). At the end he
> advices us to stay hungry, stay foolish. and that is a mantra we could do
> with as skunks.
>
> --
> age is an issue of mind over matter. if you don't mind, it doesn't matter
-
> mark twain
>

--
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