Skunks,

To whomever is interested or find this information helpful, I am saving safcom some extra calls their call center.

Good Day.

Kiania D.



Dear Customer,
Please see below details of the HTC Hero data settings.

SAFARICOM GPRS
(This service is charged at Kshs 8 per megabyte)
 

On the handset, tap on the tab display on the screen.

Tap the Settings icon.

Tap Wireless controls.

Tap Mobile networks.

Tap Access Point Names.

Press Menu button.

Tap New APN.

Tap Name.

Enter Safaricom Live Tap OK.

Tap APN.

Enter safaricom Tap OK.

Tap Proxy.

Enter 172.022.002.038 Tap OK.

Tap Port.

Enter 8080 Tap OK.

Tap Username.

Enter saf Tap OK.

Tap Password.

Enter data Tap OK

Tap on Menu then select save settings

Press Back.

Press Home icon to go back to main page.

The settings have been applied and are ready for use.

SAFARICOM MMS (MULTIMEDIA MESSAGING SERVICES)
(This service charged at Kshs 3.50 for every 100 Kilobytes to Safaricom subscribers and Kshs 8 to other local networks. Maximum MMS size is 300 Kilobytes.)

On the handset, tap on the tab display on the screen.

Tap the Settings icon.

Tap Wireless controls.

Tap Mobile networks.

Tap Access Point Names.

Press Menu button.

Tap New APN.

Tap Name.

Enter Safaricom MMS. Tap OK.

Tap APN.

Enter safaricom Tap OK

Tap Username

Enter saf Tap OK.

Tap Password

Enter data Tap OK

Tap MMSC.

Enter http://mms.gprs.safaricom.com . Tap OK.

Tap MMS Proxy

Enter 172.022.002.038 Tap OK.

Tap MMS port

Enter 8080 Tap OK.

Press Back.

Press Home icon to go back to main page.

The settings have been applied and are ready for use.

 

For any data related queries kindly email Mobile Office via the address mobileoffice@safaricom.co.ke.
For other queries, please contact Safaricom Customer Care via Customercare@safaricom.co.ke.

 

Warm Regards,
Safaricom.
Note:
All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here to read the policy.
 



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