Rita "Magic" :-) Rita is not Zuku Support. Riyaz Bachani is on the list and can easily get you a resolution. If I were you and my service is down, I'll simply get my a*^ off my seat and walk to wherever the yawning folks sit:-) On Wed, Sep 28, 2011 at 07:32, maina <dmaishe@gmail.com> wrote:
If am not wrong RIta Gitobu is on the list and she works for ZUKU,,Rita can you act?
On Tue, Sep 27, 2011 at 10:09 PM, Brian Ngure <brian@pixie.co.ke> wrote:
Anyone know what is happening to Zuku/Wananchi support? They never bother to answer emails anymore and calls to their support phone line go totally un-answered.
The last time I managed to talk to someone on their (new) support line 020 520 520 5, I had to call their NOC first as no one was picking their support line. The person I spoke to then proceeded to yawn continuosly in my ear (it was around 10pm, but still...). Anyone know who the customer relations manager is? I want to ask him/her what the hell is going on. -- Regards
Brian Ngure
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