DIRECT FROM SAFARICOM no bonga points hapa... On Wed, Apr 21, 2010 at 12:01 PM, Solomon Mburu Kamau <solo.mburu@gmail.com> wrote:
On 21/04/2010, Alvin Jason Ochieng <ajochola@gmail.com> wrote:
I have returned 12 modems to SAFCOMS warranty centre. They will repair or REPLACE.
@ Alvin, did you get these modems via redemption of Bonga points or you purchased them from Safcom's agents?
On Wed, Apr 21, 2010 at 11:41 AM, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Tue, Apr 20, 2010 at 5:52 PM, Joseph McDonald <mcdonaldoj@gmail.com> wrote:
I was with safaricom, I redeemed my bonga points to get the modem and after 2 months the modem just died.
I went to safcom care centre.....they agreed that the modem was faulty but couldn't exchange it because I didn't have the receipt.
Hehee.. McD, is your modem labeled "Safaricom" on the body? Kwani they think who else does that? :-) I thought that alone was a good enough proof that you bought it from them, no?
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