@Kiti, @Areba<br><br>Have you tried Vtiger CRM??<br><br>I remember playing with it a few years back and I liked it better than this Sugar!<br><br>I don&#39;t know how much it has evolved now - positively or negatively. I see it&#39;s at version 5.x while I only played with versions upto 4.x, IIRC.<br>

<br>Maybe it can address someone&#39;s requirements or even better than this Sugar as Kiti sees it.<br><br><br><div class="gmail_quote">On Mon, Sep 24, 2012 at 11:01 AM, Kiti Chigiri <span dir="ltr">&lt;<a href="mailto:kiti.chigiri@gmail.com" target="_blank">kiti.chigiri@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">sugarcrm is great if you want to use it (out of the box)  for what is mentioned on the package i.e. customer relationship management However, from a developer&#39;s perspective<br>

<br>(1) upgrade across different product versions for a modified version may cause your install to break. Which means that with every new release, the risk of incompatibilies is higher. <br>

<br>(2) there remains a lot of unresolved bugs across different versions which are never solved or closed out, or even actioned<br><br>(3) contributing bugs, patches and fixes to the core is a roundabout process.Direction and control of the <br>



community edition is solely at the discretion of the company behind the product.  <br><br>(4) For a company adopting the community / proffesional editions of the same product, there  is limited or little support for the community edition.As a result, the company is in competition with its ecosystem of FOSS to release a pro version which customers will pay for before the FOSS guys duplicate the functionality.<br>



<br>IMHO, if you use it out of the box..fantastic. If you want to add some custom functionality or  business logic , be prepared to accept a significant increase in the number of WTF per  minute in your vocabulary.<div class="HOEnZb">

<div class="h5"><br><br>

 <br><div class="gmail_quote">On Mon, Sep 24, 2012 at 10:46 AM, Odhiambo Washington <span dir="ltr">&lt;<a href="mailto:odhiambo@gmail.com" target="_blank">odhiambo@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">



Collins,<br><br>What am I supposed to see from this image? I did not see &quot;source code&quot; in it!<br><br>What is the problem here, really?<br><br>How is this piece of software called a CRM? I believe CRM stands for Customer Relationship Management, but  how can it be one without satisfying the requirements to qualify as one?<div>



<div><br>

<br><br><div class="gmail_quote">On Mon, Sep 24, 2012 at 9:42 AM, Areba Collins [ @BrainiacKE ® ] <span dir="ltr">&lt;<a href="mailto:arebacollins@gmail.com" target="_blank">arebacollins@gmail.com</a>&gt;</span> wrote:<br>





<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Sugar is an excellent piece of software, as a CRM, customer relationship Management system. If youre doing just that on it, Its great...<div>





<br></div><div>But who does just that? there is invoicing, inventory, Warehousing, and all manner of additions ordinary businesses need that sugar does not..... </div>
<div><br></div><div>From a coders perspective, <a href="http://s10.postimage.org/isx84wpnt/Screen_Shot_2012_09_24_at_9_40_15_AM.png" target="_blank">Here</a>&#39;s why. Look under &quot;source code&quot;.</div><div>

<div><div><br></div><div><br></div>
<div><br></div><div><br></div><div><br></div><div><br><div class="gmail_quote">On Mon, Sep 24, 2012 at 9:04 AM, Odhiambo Washington <span dir="ltr">&lt;<a href="mailto:odhiambo@gmail.com" target="_blank">odhiambo@gmail.com</a>&gt;</span> wrote:<br>






<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Who do folks mean by a &quot;bitch&quot; (or dog, to be fair to the genders!)?<br><br>Does it work or it doesn&#39;t?<br>






<br>What is so bitchy about it, because all along I have heard it being recommended?<br><br>Which one is not bitchy?<div><div><br>

<br><br><div class="gmail_quote">On Sun, Sep 23, 2012 at 9:21 PM, Kiti Chigiri <span dir="ltr">&lt;<a href="mailto:kiti.chigiri@gmail.com" target="_blank">kiti.chigiri@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">








a bitch on steroids <br><br><div class="gmail_quote">On Fri, Sep 21, 2012 at 2:52 PM, Areba Collins [ @BrainiacKE ® ] <span dir="ltr">&lt;<a href="mailto:arebacollins@gmail.com" target="_blank">arebacollins@gmail.com</a>&gt;</span> wrote:<br>










<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">hehehehehe.... sugar is a bitch! <br><br><div class="gmail_quote"><div><div>On Fri, Sep 21, 2012 at 2:42 PM, Andrew Kiptoo <span dir="ltr">&lt;<a href="mailto:andrewkiptoo@live.com" target="_blank">andrewkiptoo@live.com</a>&gt;</span> wrote:<br>











</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div>


<div><div dir="ltr"><font style="font-size:12pt" face="Verdana" size="3">Hi,<br><br>Anyone using or has used SugarCRM?<br><br>Whats your view/experience about it? <br><br>Regards,<br><br>Andrew <br></font> 		 	   		  </div>











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