Go to the website. Log in and try.

On Jun 14, 2014 9:47 PM, "Eric Muita" <kemuita@gmail.com> wrote:

Hi Listers,

Anyone who knows how to reset the error mentioned above.
I bought a Gotv CI card which is activated but i cannot watch any of
their channels.

I am reaching out to you because apparently GoTv customer care is "Overwhelmed".

Eric
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