​Help Desk Software are many out there... Checking out HESK on the link http://hesk.com/​ easy to customize

Regards

On Thu, Oct 29, 2015 at 12:44 PM, <skunkworks-request@lists.my.co.ke> wrote:
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Today's Topics:

   1. Re: help desk software (John Kiraguri)
   2. Offsite data backup solution (Obi wan riobani)
   3. TIME & ATTENDANCE SYSTEM (Eric Muita)
   4. iPad mini & iPad 4... (Michael Bullut)


----------------------------------------------------------------------

Message: 1
Date: Thu, 29 Oct 2015 12:02:30 +0300
From: John Kiraguri <kiragurijohn@gmail.com>
To: Stephen Mudenyoh <mudenyosteve@gmail.com>
Cc: Skunkworks Mailing List <skunkworks@lists.my.co.ke>, William
        Muriithi <william.muriithi@gmail.com>
Subject: Re: [Skunkworks] help desk software
Message-ID:
        <CALESuy0usHjvQFARX-0y_qUk5TZYV9cDDJ6PSE_ya3oiDP1VMQ@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi muskiv,

I have looped a guy who has interacted with it.

@ Stephen
 engage in this and see if you can assist.

Regards,
Johnvictor Kiraguri.


On Thu, Oct 29, 2015 at 8:29 AM, muskiv via skunkworks <
skunkworks@lists.my.co.ke> wrote:

> Thanks William,
>
> But I've deployed OTRS to some extend and seeking to optimize its
> deployment and usage.
>
> R,
>
> M
>
> On Thu, Oct 29, 2015 at 3:43 AM, William Muriithi via skunkworks <
> skunkworks@lists.my.co.ke> wrote:
>
>>
>> Morning,
>>
>>
>> Rt is also a great tool for this task
>>
>> https://en.m.wikipedia.org/wiki/Request_Tracker
>>
>> Regards
>>
>> William
>>
>>>
>>> Hi Odhiambo,
>>>
>>> You good in OTRS? or
>>>
>>> know someone who is good in its config and deployment?
>>>
>>> On Mon, Nov 8, 2010 at 4:07 PM, Odhiambo Washington <odhiambo@gmail.com>
>>> wrote:
>>>
>>> >
>>> >
>>> > On Mon, Nov 8, 2010 at 2:47 PM, Jacinta Gugu <jess.gugu@gmail.com>
>>> wrote:
>>> >
>>> >> Does anyone know of a good opens source helpdesk software, where
>>> clients
>>> >> report their issues to the IT team to be worked on ..
>>> >>
>>> >
>>> > Jacinta,
>>> >
>>> > The following have been mentioned:
>>> >
>>> > 1. eventum <http://forge.mysql.com/wiki/Eventum/>,
>>> > 2. RT <http://bestpractical.com/rt>
>>> > <http://bestpractical.com/rt>3. OTRS <http://otrs.org>
>>> >
>>> > I love these apps when run on Unix.
>>> >
>>> > --
>>> > Best regards,
>>> > Odhiambo WASHINGTON,
>>> > Nairobi,KE
>>> > +254733744121/+254722743223
>>> > _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>>> > Damn!!
>>> >
>>> >
>>> > _______________________________________________
>>> > Skunkworks mailing list
>>> > Skunkworks@lists.my.co.ke
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>>>
>>> ------------------------------
>>>
>>> Message: 3
>>> Date: Wed, 28 Oct 2015 16:32:30 +0300
>>> From: Mbugua Njihia <mbugua.njihia@gmail.com>
>>> To: Skunkworks Mailing List <skunkworks@lists.my.co.ke>
>>> Subject: [Skunkworks] Node distance calculation using Bluetooth
>>> Message-ID:
>>>         <
>>> CAEXbnqGFZ6E5DmV2y_tf9+Qd4qp5Hm2cDyZQ3iMp6iH96smH-Q@mail.gmail.com>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Good people, does anyone here have experience with the calculation of
>>> distance between two nodes connected intermittently via Bluetooth?  In my
>>> use-case the nodes are in constant motion withing the same area.
>>>
>>> --
>>>
>>> .................................................................................................................................................................
>>> Business, more than any other occupation, is a continual dealing with the
>>> future; it is a continual calculation, an instinctive exercise in
>>> foresight.
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>>>
>>> ------------------------------
>>>
>>> Message: 4
>>> Date: Wed, 28 Oct 2015 17:02:45 +0300
>>> From: Steve Kyengo <k.stevo08@gmail.com>
>>> To: muskiv <kulebak@gmail.com>, Skunkworks Mailing List
>>>         <skunkworks@lists.my.co.ke>
>>> Subject: Re: [Skunkworks] I.T. Documentation...
>>> Message-ID:
>>>         <CAFqyRTzuxJuvBgE=
>>> 5c+-UXf39j3nWZ-2qT6YjvBeGa4AmegLtg@mail.gmail.com>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Timely
>>>
>>> On Wed, Oct 28, 2015 at 3:12 PM, muskiv via skunkworks <
>>> skunkworks@lists.my.co.ke> wrote:
>>>
>>> > Timely.
>>> >
>>> > On Fri, Oct 23, 2015 at 4:30 PM, Michael Bullut via skunkworks <
>>> > skunkworks@lists.my.co.ke> wrote:
>>> >
>>> >> Greetings Team,
>>> >>
>>> >> In the spirit of sharing, I thought I should share the documentation I
>>> >> use at work & in projects in case anyone else is struggling with the
>>> same.
>>> >>
>>> >> *You can edit the same for your own purposes...*
>>> >>
>>> >> Warm regards,
>>> >>
>>> >> Michael Bullut.
>>> >>
>>> >> ---
>>> >>
>>> >> *Cell:*
>>> >> *+254 723 393 114.**Skype Name:* *Michael Bullut.*
>>> >> *Twitter:*
>>> >> * @Kipsang <http://twitter.com/Kipsang/>*
>>> >> *Blog: http://www.kipsang.com/ <http://www.kipsang.com/>*
>>> >> *E-mail:* *main@kipsang.com <main@kipsang.com>*
>>> >>
>>> >> *---*
>>> >>
>>> >> _______________________________________________
>>> >> skunkworks mailing list
>>> >> skunkworks@lists.my.co.ke
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>>> >> http://my.co.ke/phpbb/viewtopic.php?f=24&t=94
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>>> >>
>>> >
>>> >
>>> > _______________________________________________
>>> > skunkworks mailing list
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>>> > Other services @ http://my.co.ke
>>> >
>>>
>>>
>>>
>>> --
>>> Kind Regards,
>>> Tel: +254 727 049692
>>> Twitter: Sadaqsteve
>>> Skype: steve.kyengo
>>>
>>> "Passionate about Technology"
>>> *Philippians 4:13*
>>> *I can do all things through Christ who strengthens me*.
>>>
>>> Call
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>>> Subject: Digest Footer
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>>> End of skunkworks Digest, Vol 17, Issue 169
>>> *******************************************
>>>
>>
>> _______________________________________________
>> skunkworks mailing list
>> skunkworks@lists.my.co.ke
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>
>
> _______________________________________________
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------------------------------

Message: 2
Date: Thu, 29 Oct 2015 12:33:21 +0300
From: Obi wan riobani <rriobs@gmail.com>
To: Skunkworks forum <skunkworks@lists.my.co.ke>
Subject: [Skunkworks] Offsite data backup solution
Message-ID:
        <CAMOHGBTDoHaH5knNLXUOEgqtkudEpWi5Zfj7hu-p7D=-aOC8+g@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Any one offering the above?

I know cloud is the way to go but the client has stubbornly insisted on
having his own servers.

I will appreciate your assistance
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Message: 3
Date: Thu, 29 Oct 2015 12:42:32 +0300
From: Eric Muita <kemuita@gmail.com>
To: Skunkworks Mailing List <skunkworks@lists.my.co.ke>
Subject: [Skunkworks] TIME & ATTENDANCE SYSTEM
Message-ID:
        <CA+ejCQSK7XUrwmGKjU6au6AbDerdsBOxGykv7t3mXAfFPSQK4g@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi Lister,

I am looking for a Time and Attendance system.
Kindly send me quotes asap.

Send them off-list.

BR

*Eric Muita*
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Message: 4
Date: Thu, 29 Oct 2015 12:43:51 +0300
From: Michael Bullut <main@kipsang.com>
To: Skunkworks Mailing List <skunkworks@lists.my.co.ke>
Subject: [Skunkworks] iPad mini & iPad 4...
Message-ID:
        <CAGy+NY2+Ua=aQpfNKfapedzNvJnkVqod-Y1Y0FBL6Xt_eHFfDA@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Greetings Team,

Anyone with the above?

Warm regards,

Michael Bullut.

---

*Cell:*
*+254 723 393 114.**Skype Name:* *Michael Bullut.*
*Twitter:*
* @Kipsang <http://twitter.com/Kipsang/>*
*Blog: http://www.kipsang.com/ <http://www.kipsang.com/>*
*E-mail:* *main@kipsang.com <main@kipsang.com>*

*---*
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------------------------------

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------------------------------

End of skunkworks Digest, Vol 17, Issue 174
*******************************************



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