I thought there is a Customer Support Manager In the List....Kwani he is undercover,Is it possible to email this to Kai Directly,I think if you apply pressure from both ends works faster for you My 2cents. On 29 July 2010 13:31, Odhiambo Washington <odhiambo@gmail.com> wrote:
On Thu, Jul 29, 2010 at 1:14 PM, aki <aki275@googlemail.com> wrote:
@Wash,
I'm no expert so my amatuer input here and a basic overview.
After looking at those stats, would it be ok to say AK, Safaricom give you the best voip quality? Have you tried some tests in this order : Safcom, AK, Wananchi.......
Well, I just gave traceroute stats for the ISPs I have hosts on. My VoIP equipment are currently on KDN where the quality is horrible, yet I am paying KDN for bandwidth on Seacon, not Satellite. When I switch them to AK, I get very good voice quality.
Suggest that you get KDN to change your ip. They have network gurus working with them. Try this as now I understand why CS would struggle to help you.......
Aki, getting KDN support is a hell of a job!
-- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube
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