@aki
my thought is that @Simon to push the ISP to give him utilization graphs(because the ISPs do give the graphs infact at the point of link commisioning) either cacti,mrtg or whichever ,otherwise how does he measure what he is using tho' I am sure with the stats given there might be so little difference if any.
Going for another ISP might not help as such and if you go to a worse ISP you might later go back to them but humiliated,not forgetting that ISPs have 1 or 2months period notice.Talk to the support team,escalate to their technical head and account manager if support arenot helpful.
One thing I have learnt about ISPs is you might gain from them a great deal when you try reasoning with them especially their Account managers,just table your facts
@John, pls consider this. The internet is carried over a circuit and that circuit is rated in kbps or data transfer rate per second. Same way that the data is carrried over circuits that have a capacity throughput. Therefore, in the case of a dedicated service, the data transfer rates are guaranteed. Can you imagine if you bought an STM-1 from Seacom and then throughputs are much lower? On shared services, what you say is true and applicable and data rates will vary depending on overall traffic usage.me thots..
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