Hello all,

My apologies for not getting back to you earlier. This was due to unforeseen circumstances.

Thank you for informing me that Request Tracker doesn't pop mails.
I need a ticketing system that will pop mails and send auto-responses.

@Paul, please assist in this.
Am contacting you off-list as i got an error while trying to run the system.

Your advice has been of great help.


Regards,

Humphrey



 
On Tue, Jan 26, 2010 at 2:30 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:


On Tue, Jan 26, 2010 at 12:03 PM, paul <jpaulmuseeh@gmail.com> wrote:
Hi Humphrey,

Are you talking about OTRS? If yes, I can assist you.

He's talking about RT - http://bestpractical.com/rt


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Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
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