That is very immoral and its something which we have told MJ many times. Why dont they just suspend your line for the month and activate it and you have the remaining data when you renew? Safaricom is stealing for many guys on this and I think that we need protection on this.
Another issue which I also want CCk to address is that the Mobile phone companies should hamonise their codes. Their is no reason why subscribers should be confused with one network having 123, another 144 another 122, another 153 its hectic to manage all these codes.
Even DRC, Rwanda and Tanzania have forced their phone companies to make the work of the subscribers easier by harmonising the codes. We are waiting action from CCK
On Safaricom 3G (or any other data service for that matter) if you do not exhaust the bundle in 30 days, and if you do not reload (buy more bundle) before the expiry of the 30 days then you lose all portion of bundle that you never got to use. I've been buying 1GB bundles (KES 2,499) and sometimes by the end of the calendar month, I still have like 300MB remaining which then just disappears into Safaricom's coffers.
1GB at 2500 means KES 2.5/MB. Losing 300MB means I forfeit KES 750 to safaricom and my line is still active!
Why is it so difficult for Safaricom to let customers use all the bundle they buy by bringing the balance forward???
In the same breath, if you purchased N amount of data bundle from Safaricom while you have KES X.00 as available credit on your line, upon depletion of the N bundle, Safaricom will allow you to continue to use their data services while charging you at KES 8.00/MB on your available KES X.00 credit. This is my experience, using a prepaid line.
Is it just me who finds this immoral?
Does YU and Orange behave the same way?
Alex (Gakuru), I need protection from safaricom :-)
-- Best regards, Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ "If you have nothing good to say about someone, just shut up!." -- Lucky Dube