Hi David,
We regret the delayed response. On seeing this, we chose to ensure you
are contacted and the fault fixed before getting a confirmation from
you on the same
Kindly confirm if you are OK.
Rgds,
Dan O.Kwach,
Kenya Data Networks.
On Mon, Aug 9, 2010 at 11:09 PM, David Njuguna <dnjuguna@gmail.com> wrote:
> Hi,
>
> Anyone knows a network engineer at KDN?
>
> Despite making two phone calls and emailing support pinpointing the exact
> problem, we have not had connectivity on Butterfly WIFI - Kilifi for three
> days now.
>
> Their authenticating server 10.61.32.1 is down, we (Butterfly Customers in
> Kilifi) are losing business due to the downtime caused by the non-responsive
> authentication server.
>
> Also, their DHCP server 10.199.0.1 has an 99.98% downtime. We all have
> resorted to setting static IP addresses. We are on the verge of keeping a
> spreadsheet with client and IP address to reduce IP conflicts.
>
> Thanks,
> David Njuguna
> +254 722 731795
> http://www.davidnjuguna.com
>
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