Safaricom is BIG, big is Impersaal. 
Safaricom has many clients, Which means a higher cost of support. 
Think small, Think niche, think Markets that safaricom cant afford to offer. 

Who says big is always good. And who tells you there are no people out there willing to buy that domain for fifty dollars? 

On Fri, Jun 18, 2010 at 2:57 PM, Dennis Kioko <dmbuvi@gmail.com> wrote:
Safaricom has millions of shareholders, they need value for their money. Safaricom may not have resources to personally talk to your client and get what they want,; so its upto you to exploit this opportunity to deliver more value that will convince your client why they shouldnt use Safaricom.

the second option is what you are doing. Similar to cement and sugar companies, cry for the Government to save you from those offering cheaper solutions.

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