I also have the view you use your ISP smtp server had the same issue sometimes back but on my case it was only outgoing mails outside my organization i had to use the ISP smtp server.


On Mon, May 13, 2013 at 12:29 PM, george <theonlydamnedavailablename@gmail.com> wrote:

Have you tried configuring outlook on a different machine? Same problem?

If so

Test by using your local ISP smtp server.

On May 13, 2013 12:21 PM, "Muthoni Njuguna" <muthoniee@gmail.com> wrote:
ALL outgoing mails...The thing is, they actually display on the sent items folder as sent. But they are not being received. and the issue is only on one account. all the rest are fine. If he sends mails using webmail it sends fine and its even received. but with outlook, its not.


On Mon, May 13, 2013 at 12:07 PM, Steve Kyengo <k.stevo08@gmail.com> wrote:
Can you sent mails within the organization or its all outgoing mails?


On Mon, May 13, 2013 at 12:04 PM, Muthoni Njuguna <muthoniee@gmail.com> wrote:
port 25 doesnt work anymore i think....


On Mon, May 13, 2013 at 11:45 AM, Michael Bullut <main@kipsang.com> wrote:
Is it a must you use SMTP Authentication? Try using SMTP on port 25...


On 13 May 2013 01:36, Muthoni Njuguna <muthoniee@gmail.com> wrote:
I am using network solutions, and SMTP port is 587


On Mon, May 13, 2013 at 11:26 AM, Michael Bullut <main@kipsang.com> wrote:
Which e-mail system & SMTP server are you using?


On 13 May 2013 01:14, Muthoni Njuguna <muthoniee@gmail.com> wrote:
Kaspersky 2013, but i've un-installed it and it still has the same issues


On Mon, May 13, 2013 at 11:11 AM, Michael Bullut <main@kipsang.com> wrote:
Try configure the antivirus not to be scanning outgoing mails. By the way, which one are you using?


On 13 May 2013 01:02, Gilbert Kiprono <onorpik@gmail.com> wrote:
I had similar problems when I was using EASYCGI, Sometimes the mails will be sent or not.
The problem could be you have a lot of Logos or pictures at your signature. if you do try removing them and try again sending. Such hosting solutions have a problem sending a lot of images on a mail.
 
Let me know if it works.
Gilbert


On Mon, May 13, 2013 at 10:57 AM, Muthoni Njuguna <muthoniee@gmail.com> wrote:
Dear Skunks

I am having an issue with a particular account. Its bizarre. It's set up correctly, with the correct POP3 ans SMTP servers settings. Tests are successful. This account can receive mails. When sending emails, they clear out of the outbox and move to the sent items folder, which means they are sent.

BUT, the recipients don't receive them. I have tried setting up on another machine, uninstalling the antivirus, changing from 2007 to 2013, still nothing is happening.

We use network solutions. When you try to send from network solutions webmail, the recipients, receive the mails. What could be wrong? I am completely at a loss.

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