MacBook Pros have international warranty so where you bought the Mac does not really matter (although proof of purchase is sometimes required) I would recommend you visit Personal Systems LTD. on Limuru Rd. just after City Park, the building is called Regal Plaza, I have dealt with them and their service is commendable! Give them a try. On 19 February 2013 08:28, Odhiambo Washington <odhiambo@gmail.com> wrote:
There is Mac & More, who are located at Bandari Plaza, Woodvale Grove, Westlands. There is also Personal Systems Ltd who are located at this plaza after Kenya Hockey Union grounds - I forget the name of the plaza, but Yellow pages may tell.
Perhaps you should ask the buyer where they bought it from.
On 18 February 2013 19:15, Mark Mwangi <mwangy@gmail.com> wrote:
Went to the Elite digital service center and they say that though I amunder warranty, they charge a service charge for macs not bought at their shops. And my warranty is still valid for harddisk replacement though.
I happen not to know where this macbook was bought just that the shop is in town. Would anyone know of an apple reseller in town?
On Mon, Feb 18, 2013 at 5:23 PM, Wallace Ngene <wallacengene@gmail.com>wrote:
had the same issue on an imac...after upgrade failed but restored to factory osx. try reinstaling previous os but if its under warranty should be covered if its a hardware issue but for spares takes 3 to 4wks or even more depending on where u purchased it.
On Mon, Feb 18, 2013 at 10:59 AM, Odhiambo Washington < odhiambo@gmail.com> wrote:
@Mark,
That is covered by warranty.
I don't think installing any software on the Mac voids your warranty so bootcamp, Unix, etc on the Mac should be perfectly legal. I believe warranty is usually on hardware. Software can be reinstalled.
On 18 February 2013 08:49, Mark Mwangi <mwangy@gmail.com> wrote:
My macbook hard drive is failing s.m.a.r.t with no prior problems. I recently upgraded from 10.7.5 to 10.8.2 but I doubt that could be the cause. It started with osx refusing to boot and soon it could only open recovery.
The machine is only about 8 months old and this is highly unusual no? I have windows on a bootcamp partition but should this be an issue?
This should be covered by warranty shouldn't it?
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