this talk of service providers rights is an odd one. what they have are duties/responsibilities to provide a service. consumers on the other hand, have rights to service that's been promised them On Nov 21, 2012 9:46 AM, "Okechukwu" <okechukwu@gmail.com> wrote:
@Rahim, it is your right to rant - if you don't, how will those who have not tested the waters of the service provider make decisions. @Richard, respect is earned, and when am paying for a service, I can use whichever tone I want. The fact that their is ranting means that we want the service provider to change and give value for money, otherwise we would have taken other services even if they are more expensive.
I choose not to talk about Zuku coz my relationship with them is on the estranged level - this good wife Zuku has turned to be one of them bad ones, so am soon filing for a divorce.
./Ok3ch
On Wed, Nov 21, 2012 at 8:52 AM, Watchman <skunkingrahim@gmail.com> wrote:
@Richard Were,
Kindly review my initial mail. I even addressed it to Riyaz, I know he's on the list, he is one of the founding Skunks. I have not written to you in the past and will stress that I believe in my hiatus there has been a growth in the forum, I know there's more members and you are probably one of them. I do not post unless it is important or am working late and want company / help from fellow skunks.
I have had similar issues dealt with *on - list *with the likes of Larry Madowo on this very list. And the diplomacy you speak of went out the window when the customer care rep I spoke with gave me a story about shared contention. If they were keen on responding, and they have in the past, I would have had a response from them by now. Not everyone else feeling the pinch or not for that matter.
In any case, this is an open forum. We speak our views and keep it free :D
How's your morning @Richard?
Good Morning Skunkville.
*W #thewatchmanspoke
*
On Tue, Nov 20, 2012 at 2:32 PM, Steve Muchai <smuchai@gmail.com> wrote:
On Tue, Nov 20, 2012 at 3:32 PM, richard were <richard.were@yahoo.com> wrote: [....]
Our complains must have or must be expressed in words and in forums seen to be respectful to the service provider.
Expressing displeasure at such places in not respectful to the service providers hence I agree on the need to talk to customer service.
I can't believe I'm reading this. Respect my foot!
Most of the complaints you read here are posted after one has tried all channels, pulled out their hair, kicked the cat etc...in frustration. It's a name and shame kind of thing - as a last resort one hopes some skunk who works at $provider will feel embarrassed enough to actually do something about their rant.
Regards, Steve _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------
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