On Wed, Aug 25, 2010 at 2:01 PM, Joram Mwinamo <joram.mwinamo@gmail.com> wrote:

And EABL are also not on this list. So if there was a Beerworks thats the place to do it.

On Wed, Aug 25, 2010 at 1:57 PM, Brian Munyao Longwe <blongwe@gmail.com> wrote:

On Wed, Aug 25, 2010 at 1:53 PM, Jared Koyier <jaredkoyier@gmail.com> wrote:

If we are not bashing Accesskenya or KDN, then it is Safaricom. Can someone bash EABL please,

@Jared - if I bought a crate of beer from EABL and found all the bottles half empty you can get I would bash them....

But having said that....our service providers/operators really need to style up and give us value for the money we have already paid them.

B

On 25 August 2010 13:50, Brian Munyao Longwe <blongwe@gmail.com> wrote:

or share this on Kictanet - they have many eyes/ears there....

Brian

On Wed, Aug 25, 2010 at 1:45 PM, Odhiambo Washington <odhiambo@gmail.com> wrote:

Last evening I loaded KES 2,300 worth of credit on a Safaricom data line (0720 332211) and sent an sms to 446 to purchase a 300MB bundle.
With their br0ken systems (the whole of yesterday) they could not allocate me the bundle, even though they promptly deducted the KES 999. Because I could not get the confirmation of bundle allocation (CS kept telling me to wait for 20, 30, N minutes for the confirmation to come) I decided to just plugin the SIM card and use it, hoping the bundle had been allocated but only the confirmation sms was delayed.

I ended up using KES 800 of my airtime, instead of the bundle!!

The whole of yesterday their system was broken down. I suffered the same during the day. I loaded 2500 and sent "activate" to 448 for a 1GB Bundle. Stupid me. I had to buy 500 and top up and just use it like that.

Is there a way for redress with Safaricom? They've stolen from me, buy deducting my KES 999 and not allocating me the bundle, making me to use my reserved airtime instead!

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Brian Munyao Longwe
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cell: + 254 722 518 744
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meta-blog: http://mashilingi.blogspot.com

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As we are liberated from our fear,our presence automatically liberates others.

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