If still on warranty return to dealer to send to warranty centre.



On Fri, Jul 3, 2015 at 9:46 AM, Moses. via skunkworks <skunkworks@lists.my.co.ke> wrote:
Hi Cate

I have worked with those machines. If the machine is new, ask for replacement. Unfortunately if its old machine the thing is a mess to repair. It breaks down more times than can be repaired

On Fri, Jul 3, 2015 at 9:27 AM, Catherine njoroge via skunkworks <skunkworks@lists.my.co.ke> wrote:

Hi guys,

The above printer has a serious paper jam. I try pulling out the paper and some pieces are left inside.

How do l go about it?

Kind Regards,
Catherine Njoroge
+254726794792


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