Believe me, its not over, I have my battle with them and yes, I have mounds of evidence and a plan. Wait and see, just giving you a heads up. Sham From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Odhiambo Washington Sent: November-07-12 10:12 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] Zuku woes - FYI With tangible facts at your fingertips, you can always _almost_ pin down a provider for NOT delivering on their promise/contract/whatever you'd like to call it. Rather than despair and run away, I believe you should make ZUKU deliver on their word! I don't see it as a good idea you running away from the problem. Whom do you expect to take on the problem head-on? Us? No, please. You are already there, so make it happen!! On Wed, Nov 7, 2012 at 10:07 AM, Sham Kanji <shamhad@kanji.ca> wrote: Not sure if anyone is aware. If you upgrade your services with Zuku. I.e. 8mb to 20 Mbps which I did last month. Not seeing the real benefit of spending 6k more for a not significant increase in speeds on international loops, I decided to downgrade today in my renewal period. No contract was signed, also raising the question about contract law. Was told that I can only downgrade after 1 year... So doing the math, I would have to pay an extra 66k to Zuku over the next 11 months. Or, I could take 66k and find some creative options which I do anyway since I have never had a single week go by with Zuku where services don't go down. Forcing me by default to be creative, dual wan, multiple ISPs and all that. Oh we'll, after almost 5 years with Zuku. It's time for a divorce. Sham Kanji CEO B&S Media www.BUYandSELL.co.ke <http://www.buyandsell.co.ke/> Sent from my iPhone _______________________________________________ Skunkworks mailing list Skunkworks@lists.my.co.ke ------------ List info, subscribe/unsubscribe http://lists.my.co.ke/cgi-bin/mailman/listinfo/skunkworks ------------ Skunkworks Rules http://my.co.ke/phpbb/viewtopic.php?f=24 <http://my.co.ke/phpbb/viewtopic.php?f=24&t=94> &t=94 ------------ Other services @ http://my.co.ke -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I can't hear you -- I'm using the scrambler.