In summary it seems the registrar will make changes to a domain as long as the person requesting the changes puts the request on a letter with an official letter head. David. On Fri, Mar 14, 2014 at 7:13 PM, David Njuguna <dnjuguna@gmail.com> wrote:
I get why a registrar would ask a domain *owner* to provide a letter on an official company letter head when requesting DNS changes. However this is not the case. The registrar is asking for a letter from us. We are not the domain owner. We are not the ones requesting name server changes. We just happen to host the servers the customer wants to use.
To put it into perspective, its like saying that Godaddy should send an official company letter on a letter head to Hostgator when client A wants to host a website on Godaddy using a domain registered with Hostgator.
And yes Adam, we use cloudflare. We have had excellent service from their servers so far and see no sense to maintain our name servers when we can get a great service for free.
On Thu, Mar 13, 2014 at 4:05 PM, Thuo Wilson <lixton@gmail.com> wrote:
On 13 March 2014 14:52, David Njuguna <dnjuguna@gmail.com> wrote:
Yesterday one of our clients requested their .ke domain registrar to the change name servers for their domain to the servers we use. The registrar's response was that they can only do so if they received a letter on a letter head from our company.
I simply do not feel like complying with this ludicrous request. What to do?
Just comply if you have it. This is OK to safeguard your/their company image.
Supposing your business partner decides after a breakup to transfer the name-servers somewhere else and you want them somewhere else over a call, Where will the registrant be if the battle went legal? He/she will be dragged to court for no reason if that route is taken.
What about if i did a whois and contact your registrant, requested the record transfer and redirect your www records to russia/romania/china phishing sites or with obscene site.
Its a one-time event. Don't fight, it will leave you with wounds.
Be safe.
Kind Regards, Wilson./
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