@Okech, what you are saying is true. In addition, you can purchase tokens for several different accounts in such circumstances as the same client from the same mobile. Say you buy for one supply on prepaid metres in Nairobi West, another in Doni and the last in Ngumba.

Martin.

On Apr 21, 2013 6:03 PM, "Okechukwu" <okechukwu@gmail.com> wrote:
1 bit of advice, once you buy a token and it has not been loaded you cannot buy another token - happened to me once, I noticed that it was running dry and bought a token via mpesa, then ran away to Kajiado before loading, and those left in Nairobi could neither buy a new token by any means since I was unreachable for some time :-)

./Ok3ch


On Sun, Apr 21, 2013 at 5:48 PM, Martin Chiteri <martin.chiteri@gmail.com> wrote:

@Dennis, I doubt it that if you cannot buy via M-Pesa you can do so from an agent, unless the agent already has prepaid metre tokens pre-generated. Which is nearly impossible because they cannot determine the amount of tokens you will require before the actual purchase. I have that on fairly good authority.

@Maxwell, the system is fully automated. The delay issue comes up out of a completely unrelated problem. A hint I can leave you with is that the tokens are usually sent to you, eventually, as it happens to every other customer on the tariff that made a prior request .....

Martin.

On Apr 21, 2013 4:42 PM, "Maxwell Sabwa" <maxwellsabwa@yahoo.com> wrote:
I sometimes get the feeling that the mpesa option isn't completely automated. I could be wrong, though...


From: Dennis Kioko <dmbuvi@gmail.com>
To: Skunkworks forum <skunkworks@lists.my.co.ke>
Sent: Sunday, April 21, 2013 4:28 PM
Subject: Re: [Skunkworks] KPLC Prepaid Elec - Best Practices

In my view, I find buying via m-pesa cheaper than buying via agent, though I only bought once via agent.
Problem with m-pesa is that it can take hours to get the tokens, especially around weekends or peak hours. Their system doesn't scale properly and needs frequent maintenance.

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