One thing I know with banks as the grow, customer service goes out of the window. this is the case with Equity and Barclays. But I think Standard Chartered may be heading there. If it comes to a point you have to complain and get an official statement on the state of affairs, I&#39;d say that&#39;s the point I am always ready to call it quits.<br>
<br>Anyway, since I have had online banking I haven&#39;t need to visit a branch in a long time, so may they have changed. It was the only sane bank remaining.<br><br>KCB is not so bad these days, though they do not have Online Banking but they do have some sort of a site you can download static statement, and the lady at CC told me that was Online Banking. I have heard from within he grapevine they are working on this but I can&#39;t be too sure.<br>
<br>It is just frustrating to bank in Kenya. And to do almost everything else.<br><br>