Isn&#39;t that common of human nature?<div> Don&#39;t blame customer&#39;s high expectations. When you create hype, you must be prepared on the backlash and accolades that come with it.<div><br></div><div>They can be excused for having thin patience. Loyal customers have been held in high suspense for almost a year since the first announce of high speed internet. The illusion thus created is that Airtel had ample time to implement and polish up.</div>
<div><br></div><div><br></div><div>./bernard</div><div><br></div><div><br><div class="gmail_quote">On Tue, Mar 6, 2012 at 5:30 PM, Moses Muya <span dir="ltr">&lt;<a href="mailto:mouzmuyer@gmail.com">mouzmuyer@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">As someone said on this list...downtime is expected at times during upgrades or due to normal device failure...Airtel does not run network equipment from heaven! We must be aware of these facts,are we not the same people who set up these networks?Ama we only appreciate something when it&#39;s running smoothly but once it goes belly up we quickly denounce any relation we had with it? :)<br>

<br><div class="gmail_quote"><div><div class="h5">On 6 March 2012 17:17, ndungu stephen <span dir="ltr">&lt;<a href="mailto:ndungustephen@gmail.com" target="_blank">ndungustephen@gmail.com</a>&gt;</span> wrote:<br></div>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5">
<font face="tahoma, sans-serif" color="#000099">Weee; you guys; if you keep dissing Airtel, what will some of us kula ??</font><div><font face="tahoma, sans-serif" color="#000099"><br></font></div><div><font face="tahoma, sans-serif" color="#000099">Hardware issues happen during upgrades etc --- I think I recall QB not being so-o stable when they were undergoing their upgrades to 3G...</font></div>


<div><font face="tahoma, sans-serif" color="#000099"><br></font></div><div><font face="tahoma, sans-serif" color="#000099">Tuwapatie break kidogo - they just launched - stability itakuja with time <img src="cid:4F2@goomoji.gmail" style="margin-top:0px;margin-right:0.2ex;margin-bottom:0px;margin-left:0.2ex;vertical-align:middle" goomoji="4F2"><img src="cid:4F2@goomoji.gmail" style="margin-top:0px;margin-right:0.2ex;margin-bottom:0px;margin-left:0.2ex;vertical-align:middle" goomoji="4F2"></font></div>


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<div>Moses Muya.</div><br>
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