I had the same problem juzi evening. The CC kept telling me to restart phone and check. Did this thrice with no results. Went to there center yesterday and it took the lady about a minute to sort it. I think she scanned the available networks manually,registered a rival network,scanned again and registered their network and viola! If those guys on twitter had told me what to do, I could not have wasted time going to their center. Seems they had no idea!

On Thu, May 21, 2015 at 8:23 AM, Alvin Jason Ochieng via skunkworks <skunkworks@lists.my.co.ke> wrote:
Benson,

Must be on off. I have gotten several calls today.

My colleagues have complained of mpesa issues & calls not going through.

On Thu, May 21, 2015 at 7:37 AM, Benson Maina via skunkworks <skunkworks@lists.my.co.ke> wrote:
Morning People if you haven't received an SMS/ Calls within the last 3 days. Despite being be to call, text, surf... Its not luck, call customer care.
They say they have been having on and off times!!!!
Q1. Is it legal for them to not inform us of the issues
Q2. Why would this happen
Q3. What can a frustrated subscriber do
Q4. Is it possible to forward calls be forwarded to my zain line
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ALVIN OCHOLA
0722-313923
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