Hi Mugo You have to whitelist your ip from their fortiguard website. It also been happening to me often. On Wed, Sep 10, 2014 at 11:45 AM, m mugo via skunkworks < skunkworks@lists.my.co.ke> wrote:
Hello Skunks.
Anyone with the contacts of AK's Systems Admin or someone there that can assist me?
I'm having a monthly recurring issue where their spam filter (Fortiguard) IP-matching is wrongly blacklisting me.
My email server's IP is 74.50.85.31 yet I am getting the message below:
<*******@kaps.co.ke>: Connected to 196.200.16.3 but greeting failed. Remote host said: 550 5.5.0 74.50.85.231 is blacklisted by FortiGuard. This email has been rejected. The email message was detected as spam. I'm not going to try again; this message has been in the queue too long.
Last month, they were matching me with 74.50.85.13
Any help will be appreciated.
Regards, M. Mugo
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