[Skunkworks] Advice on accesskenya service

Skunk I got the accesskenya acess@home broadband service ( most misused word by kneyna isps) I subscribed for the elite package that is supposed to give me IMb in the evenings and weekends. I was dissatisifed with the speeds as it was much slower than my orange modem ( downlaoding a 40 MB file would take about 6 hours) and I cannot barely stream an SD youtube video. To make matters worse I have been offline for the last few days making calls to their customer service till Im really frustrated. Wasnt access supposed to be the best service. Shoudnt 1mb be able to stream even youtube HD. Is there an alternate ISP I can subscribe to ( No zuku in buruburu) - Thx Kevin