or you could call them... On Thu, Jul 15, 2010 at 11:24 AM, Mark Mwangi <mwangy@gmail.com> wrote:
I got the pin certificate manually o no emails from KRA. Ist seems my only option is to go to Times tower. . . .Thought there should be an automated way of finding out but I guess not with our government.
On Thu, Jul 15, 2010 at 11:05 AM, Solomon Mburu Kamau < solo.mburu@gmail.com> wrote:
On 15/07/2010, Eva Kimathi <evakimathi@gmail.com> wrote:
As long as you have the password, you should be able to retrieve it using I.E. . If you also dont have that, then send them email to make a trip to the nearest office and ask for ur PIN, they will resend you the email as well. Sent them email but it seems the only reply they give is a robot reply to the mail. Less hustle going there in person, will take less than 10 min to get it.. that is if you lost the email that contained it in the first place :D
On Thu, Jul 15, 2010 at 10:29 AM, Nick Wambugu <nick.wambugu@gmail.com>wrote:
Use Internet Explorer
On 15 July 2010 10:25, Mark Mwangi <mwangy@gmail.com> wrote:
Is it just me or is the KRA portal not very useful.
I misplaced my pin certificate awhile back (careless version of me) and had not recorded the PIN no. anywhere. I have tried to access it via the portal but as far as I can go it just tells me I have one without displaying it. . .Or I Will just have to walk to times towers?
Anyone know of a workaround?
-- Regards,
Mark Mwangi
@ Mwangy,
If you applied for the PIN online, they they sent you your PIN with your password and signature(as a JPEG).
This means you have no reason for talking about misplacing the PIN, unless you erased the 'KRA ITMS' labelled email sent to you.
If the process of acquiring your PIN was manual, then pay the nearest KRA office or send an email to controlroom@kra.go.ke with all your PIN details.
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