On Tue, Nov 2, 2010 at 12:19 PM, James Karanja <karanjamuhinja@gmail.com>wrote:
Hi all,
I have a user who has lost her sent mails plus a few mails in her inbox. The user claims she has not deleted the mail from her mailbox and also she has not archived her mail (auto archive is turned off). The organization uses EXCHANGE 2003 as the mail server and the user has outlook 2003 as the client.
I have tried the recover deleted items option under the tools tab but nothing has come up. Also she has no .pst file or archived file on her machine.
Kindly assist me on how to recover her mails and what could have caused her mails to get lost.
When you use Outlook as M Sex Change client, the files you'll see are OST files as opposed to PST. If she deleted the files, bypassing the Trash/Deleted Items folder, then your best bet is a previous backup of the Exchange Mailstore folder for the recovery. Some pundits would have it that there are applications that can do the recovery of the deleted e-mails. I haven't done it before. -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254733744121/+254722743223 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Damn!!