On Tue, Apr 20, 2010 at 5:52 PM, Joseph McDonald
<mcdonaldoj@gmail.com> wrote:
I was with safaricom, I redeemed my bonga points to get the modem and after 2 months the modem just died.
I went to safcom care centre.....they agreed that the modem was faulty but couldn't exchange it because I didn't have the receipt.
Hehee.. McD, is your modem labeled "Safaricom" on the body? Kwani they think who else does that? :-)
I thought that alone was a good enough proof that you bought it from them, no?