If you are not getting sms and email broadcast from your provider when there is an outage its time to move on.. From: skunkworks-bounces@lists.my.co.ke [mailto:skunkworks-bounces@lists.my.co.ke] On Behalf Of Dennis Kioko Sent: Friday, December 03, 2010 9:13 AM To: Skunkworks Mailing List Subject: Re: [Skunkworks] When a whole ISP go down If we knew there was a downtime, we would not have to jam their switchboards and we would look for alternative means to conduct business, for those of us depending on the net. All we ask, is can the providers of information provide timely information when the link is down, not wait for you to sweet talk info out of them. maybe an SMS to all affected subscribers, or maybe a message when you dial their lines?