Dear Friends<div><br></div><div>Please could you advise on how you prepare/charge for support contracts especially on ERP. What levels of support and services delivered. I hope this discussion will help a lot of us that are in a dilemma on what to charge and what levels are applicable in the industry.</div>
<div><br></div><div>Thanks in advance</div><div><br></div><div>Athar</div>